Music on hold different for each group

[WifxMain]

Hello,

We have an important customer who has several companies and sites on the same server. He would like to be able to have different music on hold for different sites and companies in order to run promotions.

I've read that this isn't possible with 3CX, is this still the case? Any plans to make it possible one day?

Best regards,
Marc

 

[PanagiotisL_3CX]

@WifxMain

The MOH file is global. At least for the time being there is no option to have different MOH per company/group.

 

[WifxMain]

@WifxMain

The MOH file is global. At least for the time being there is no option to have different MOH per company/group.

Thank you for your answer.

The customer has asked for a quotation for separate 3CX servers to solve this problem. Is it possible to link the servers so that the status of users on the other sites is still available?

 

[SweetAction]

Thank you for your answer.

The customer has asked for a quotation for separate 3CX servers to solve this problem. Is it possible to link the servers so that the status of users on the other sites is still available?

Yes, using Bridges
https://www.3cx.com/docs/manual/connecting-pbx-bridges/