help

  1. Can't make outbound calls, but can receive inbound

    Hello All, I have been using 3cx for a while now, everything as working well, but I had to re-install a few days ago. I have set up my SIP trunk, all my inbound/outbound rules are set, I can receive inbound calls but cannot make outbound cals for some reason. When I Try to make outbound calls, I...

  2. Call Flow App build Error

    Hi im trying to add a call flow app build and i keep getting the below error, basically im trying to do an outbound dialer for a campaign and after downloading the app i say they were demos i could just use so i edited to suite my need but no matter what i upload i keep getting this error can...

  3. SIP Connectivity

    I followed all steps to connecting my Skyetel to 3cx and read careful instructions for both sites and my number has a green box next to it insinuating its operating but when I go to dial a number it gives me the code: WEBRTC is not registered I am very unintelligent when it comes to IT/Tech...
    • daisy1217
    • Thread
    • help sip siptrunk trunk webrtc
    • Replies: 5
    • Forum: US

  4. Cisco SPA 525G2 Support with v18 of 3cx

    Hello everyone, After countless emails and contacts with over 8 partners, i am unable to configure the Cisco SPA525G2. My problem is the firmware that ive uploaded (according to https://www.3cx.com/sip-phones/cisco-spa/) does not detect it. Ive installed v15 of 3cx but couldnt connect to their...
    • bgarv7
    • Thread
    • cisco help server
    • Replies: 2
    • Forum: Other

  5. 3cx with voxbeam any help step by step

    hi there i have voxbeam account would like to setup with 3xc for outbound . read alot of forum but no actual solution any help for step by step setup Regards
    • speedinet
    • Thread
    • 3cx help setup voxbeam
    • Replies: 1
    • Forum: US

  6. Solved Can't Access Clients Management Console

    I'm currently setting up a new client with 3CX, I have added my client through my own portal "ADD CUSTOMER" Button and connected my Partner ID. Now that it is installed I can see the system, but can only access the WebClient, and not the Management Console. My question is: How do I access my...
  7. phema

    "Could not start audio source" ERROR...Help! :)

    Hello, I'm a 3CX Professional user and lately one of the PCs with the new V18 client installed is giving me the "Could not start audio source" error. I've been reading posts here that couldn't help me. My server is last version hosted on Windows 10 machine. On the client latest version of...
    • phema
    • Thread
    • audio error help source
    • Replies: 3
    • Forum: Web Client

  8. Issue with migrating on LightSail to a VM with more resource

    Hi All, Currently having issues with migrating a 3CX installation I have created as a demo. The customer has since created some back end scripts that pull off call recordings and push them into their CRM system, due to this we need a VM with more resource. In attempting to migrate on...

  9. Agent Login History

    Hello, We're currently trying to use the report feature for Agent Login History. Though we're noticing some issues with the report being inaccurate, agents are logged into the queue and taking calls. But the report is showing they are logged out at times they are still taking calls etc. So as...

  10. Solved Issue with screen sharing through a call

    We have a user who is having issues with using the screen sharing function when attempting it through a phone call. The user will attempt to change the screen that they are sharing but it will immediately switch back to the blank drop down box. Even when you attempt to move through the drop...

  11. Group Management

    Hi all, Hope all is well! I need to dedicate a range of extensions. Lets say 100 till 200 to a department. Now I want that range can only see and call those extensions and not all the others. Ex: I want that 101 can see from 100 to 200 and not 010. I have all the extensions in their...

  12. Solved Forward to outside number during specific hours

    Hello, I have tried this several times but I wasnt able to make it work. I need to forward to an outside number during 5PM to 5:30PM. Unfortunately I am using the free version for now. If anyone could send me any manual or help, would be very appreciated. Thanks very much Tomas

  13. Seeking setup guidance!

    Hello good people of the 3cx forums! I am very new to this all and am looking for guidance or any resources that may help me achieve my goals. I am currently a UK resident making use of a Virgin Media broadband solution at my home where I work out of my home office. I am looking to setup a...
  14. jkb2005

    Best SIP trunk for a hobbyist phone system?

    So, me and some friends have set up a 3CX phone system and we want a SIP trunk. Does anyone know a good SIP trunk service? We only need one number and unlimited minutes. Do they even make that? I have around $20 to spend a month.

  15. Unable to join on Firefox & audio delay

    Hi We've been testing 3CX's webmeeting feature with a few people and have had mixed results. The first issue we encountered was Firefox's allow camera and microphone dialogue repeatedly popping up even after pressing Allow. Sometimes the person will appear in the meeting participants box but...

  16. Ways to get optimal performance from 3CX Webmeeting?

    Hi all We've been testing 3CX recently and have been very impressed. The phone system works perfectly and is a much needed upgrade from our old system. The Webmeeting functionality seems to work most of the time. It's great until someone with an older computer joins the meeting, after which...

  17. Configuring phone to display which extension a call is going to from Digital Receptionist

    Hi all, So this may have been answered but I've spent a few days looking for a solution and have been unable to find one. I'm completely new to PBX's and I'm still getting my bearings so bare with me if I seem a little less knowledgeable than most others. I need a way to display what...
  18. Edward_Fitzgerald

    Digital to Analog Adapter for Old Bullhorn System

    So we currently have a client that uses a phone which picks up automatically through an adapter, with the signal then going into another adapter for a bullhorn. The idea is that when they want to make an announcement, they simply call the phone, it answers, and they speak their message. I'm a...

  19. Call goes straight to voicemail.

    I have a Cisco 7941 IP phone setup with Two extensions I could not figure out how to set up two extensions easily so I edited the Config file I can receive calls on the extension the phone was provisioned on but Can not on the other extension I can make Calls tho. Does anyone know what the...

  20. Cisco 7941G get's reorder while trying to dial extensions.

    My 7941 works very well with incoming calls but whenever I try to dial an extension I get reorder after the first digit.
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