holiday greeting

  1. overtech_nc

    Does "Office Holidays" config in the "Office Hours" menu properly take over CFD script?

    Hi everyone, One of my customers will be exceptionnaly closed tomorrow and asked me to change the greeting message in order to let people know they're closed. There is a call flow script on this PBX, which sends incoming calls to Ring Group 800. The greeting message is directly on the Ring...
  2. Maurice Lefevere

    3CX HolidayScript

    Hey All, I'm a bit confused about all the Office Holiday stuff and how it's handled. For example: I have a customer with 1 department. On v18 when they were closed i placed a voice-message in the "Configure Office Hours". All fine. When i do this in v20 it just bypasses the voice-message.. ...
  3. ronenba

    V20 Holiday greeting message

    after upgrading to V20 from V18, it seems I cannot find how to setup Holiday greeting the option to setup holiday hours is there but there is no way to record the message, to point the holiday(by dates) hours to work with the message I would like to pre-record, setup a time and day for the...

  4. Holiday programming

    Hi I have a query which I have put some thought into and think I have the right answer but just want to ask the question/scenario and see if I am on the right track. We are currently canvassing our clients around what they want to happen with their phones this holidays cycle. I can: - upload...
    • DrQuack32
    • Thread
    • custom holiday holiday greeting
    • Replies: 3
    • Forum: SMB

  5. Reg. Holiday Greetings

    Holiday Greetings is one of the most commonly used settings by us and our 3CX customers. It can be used anywhere between 10 to 20 times in a year as a recurring setting. While it may seem simple for small-scale deployments, configuring holiday greetings can become complicated when dealing with...

  6. Holiday Announcements

    Hi, How do you add a message when setting holidays?
    • Scott EIT
    • Thread
    • holiday greeting start-up
    • Replies: 3
    • Forum: SMB
  7. ronenba

    Configure Holidays message

    I setup a holiday message from settings - Language & office Hours - Configure Holidays created a holiday test message then went to Inbound Rules opened each rule and check/activate Play holiday prompt when it's a global holiday I setup to start in 2 min the holiday prompt doesn't work any...

  8. Global Holiday Greeting Action

    Hello All, We are implementing a Global Holiday entry for the first time in Version 15 Enterprise Edition. I have enabled "Play holiday prompt when it's a global holiday" on the inbound rule for the DID. Under "Configure Holidays" I have created the Holiday entry, recorded my voice prompt, set...
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