holiday

  1. Holiday settings per SIP Trunk

    Currently when you put the phone system in Holiday mode it will switch out all of the extensions and go to the destination out of office. You can allow to ignore the holiday prompt so that it will go to the usual voicemail but that doesn't help. There is no option to still enable all the inbound...

  2. Altering Holiday Calendar for every single DDI

    In Germany we have different states and some of these states have different holidays. For Example North Rhine Westphalia has two more days holiday than Lower Saxony. This for example means means i have to keep a call center for customers in lower saxony opened on every holiday as i can't choose...
    • Eric Sieker
    • Thread
    • callcenter ddi globald holiday holiday
    • Replies: 13
    • Forum: Server
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