internal calls

  1. internal calls not ringing

    One of my clients has the following problem: When he receives an internal call, his phone doesn't ring. It only vibrates at the beginning and end of the call. External calls work perfectly. He has an OPPO Find X5 Pro, the latest version of 3cx and its operating system. All vibration and...
  2. Cannot answer calls on Polycom VVX250

    We setup our system months ago and tested external and internal dialing. We left the system alone for a bit and upon recent testing, I can dial and receive outbound calls just fine, but internal calls cannot be answered on the IP phone. The calls can be answered within the desktop and smartphone...
  3. Westebbe

    T58W shows wrong caller for internal calls

    Hi, I have a strange problem with a Yealink T58W phone. External calls are resolved correctly via the 3CX contacts, but if an internal call comes the phone tries to resolve the extension number with the 3CX contacts too. Those don't contain the extension numbers and so it takes the first...
  4. open url for internal incoming call

    Hello together We like to open a url for incoming calls on a webclient with the caller number. Over the integration configuration at the user it is no problem to open a url for external incoming calls. Do you have a idea, how I can open the url also for internal incoming calls? I can not route...
  5. Solved Setup Single Ring and Double Ring

    Hello Everyone, I know this is a very simple question, in 3CX V18. how to setup, Single ring for incoming(External) calls and the Double ring for internal calls? Regards,
  6. NAT / Spoof / Hide / Replace CLIP or Caller ID of an extension number for internal call

    Hello World ! Basically I am trying to find a way to do an "Outbound Caller ID" for internal calls. I am not able to find a solution to replace the CLIP of an extension number for internal calls. Context: I have a group of agents servicing one call queue. I need to find a way to make sure that...
  7. Solved How to receive only external calls?

    Hi, Is it possible, using a user-modifiable status, to receive only external calls? Internal calls would be diverted (or just ended) , and external calls would ring on the extension. Thank's for your help !
  8. Feature missing? - Calling main numbers of trunks internally / giving them an internal system extension

    Customer has a trunk with office hours, then the main number for an extension for break time filtering, if both are passed the call is forwarded to the queue. Both are configured with their announcements and queue music afterwards etc. Problem is if internal users want to call the queue, they...
  9. inbound and outbound calls work but internal do not

    Hi forum I am trying to get my 3CX setup working but: When I call my SIP Nr from the POTS world it works fine, also when I call a POTS via a internal phone (android client) it works perfect. But what seems should be much easier, the internal call between to internal clients just works partialy...
  10. Marijn Paques

    Internal UDP ports range - Service Pack 6 upgrade

    Dear 3CX (and users), We have had a difficulty with a couple of ours customers using an v15.5 and updated to SP6. Some of them have had problems with one-side of two-sided voice problems, but after a reboot of the 3CX services the problems were gone for a couple of hours. After a couple of days...
  11. Solved i cant dial other countries

    every time i dial 0046 og numbers from denmark to sweeden og usa, it only sees 004 as a local number? Where is it wrong. i have a sip trunk.
  12. Paging – Snom PA1 – Lockdown Internal and External Calls – v15

    Across installations we have had an issue with Incoming Calls to the Paging Systems both Internally and Externally. Our goal was to limit what Extensions internally can call the Paging Extension and to lockdown external calls to that extension from the Automated Attendant (IVR). We have found...
  13. Tahir ERGEC

    internal calls record option

    Can you add the recording option of internal calls as an option
  14. New Phone Calling out as Extension not Display Name

    We just had a new phone set-up in the office yesterday. Today I went in and changed the display name for the users' name. When I call out on the phone, it still shows up on the recipients phone as the extension number. When the phone is hung up, it shows the display name on the top bar, but when...