ios client

  1. Solved iOS app client v20.0.1 release today breaks contacts and recents displays

    Upgraded to the new iOS app v20.0.1 today (available only in the last 24 hours I believe) and while calling and receiving still works, is seems most other tings to do with information about the 3CX system, company users and client history and status is blank. Contacts screen, Recents screen...
  2. jacobgraf

    Windows Client Keeps Ringing After Answering on iOS App?

    When on a Zoom call (for example) on a Windows machine and receiving a call on both an iOS device and the Windows device, the call is declined from the mobile device, but continues to ring on the Windows device for 10-15 seconds. I've instructed the user to make sure to go into DND mode in 3CX...
    • jacobgraf
    • Thread
    • ios client ringing after answer windows 3cx client
    • Replies: 8
    • Forum: Web Client
  3. RadyAir

    Call History reset on iOS App

    We have a client with current version Enterprise. Just implemented both the failover servers (Amazon West and Central) and clustered SBC at their main office with 45 handsets (single SBC for 3 years). Both are working well, communicating expactations was the toughest part. This issue: one...
    • RadyAir
    • Thread
    • call history ios client
    • Replies: 2
    • Forum: iOS
  4. TLCtech

    User cannot open chat threads from iOS app

    IOS 14.4 iPhone SE (2nd generation) I have a user that cannot open chat threads in 3cx from her iOS app. When you try and select the thread, it changes color slightly to acknowledge you touched it, but it doesn't open. She also has been having trouble choosing extensions from the team to dial...
    • TLCtech
    • Thread
    • chat interface selection ios client
    • Replies: 2
    • Forum: iOS

  5. iOS Client allows recording when disabled in admin

    I am running version 15.5.17.418 of the IOS client on my IPhone. I noticed that the recording button is avaliable and will work even though my extension has recording disabled. I can’t access the recording in the app, as I get the access denied message, but it does exist in the call recordings...
    • Chad R.
    • Thread
    • bug ios client recording
    • Replies: 3
    • Forum: iOS

  6. Whiteboard in webmeeting not showing/zoomed video on iOS app

    Hello, I briefly tested the webmeeting betwwen a mac on chrome and a iPhone. 2 things: - video from the iOS app is diplayed zoomed on the chrome desktop when the iPhone is hold in portrait mode. In landscape mode, everything is fine. - when opening a whiteboard on the desktop, I see a whiteboard...

  7. Solved Cannot install 3CX Client for IOS

    Hi - We are currently on version 15.5.1694. I had a new employee start today and we downloaded the 3CX client for IOS and we cannot configure it as it is looking for a QR code that isn't available with our version of the phone system...is that correct? Can we somehow generate a QR code or can...
    • ABerndt
    • Thread
    • ios client qr code
    • Replies: 16
    • Forum: iOS
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