ios

  1. Mobile app PUSH delay

    We have a customer that has a couple users with significant issues with PUSH delay on iOS applications. When their extension receives a call, it will take about 15 seconds or so before the mobile app starts to ring. This is a hosted PBX and a users are working from home, so latency may be a...
    • lcking919
    • Thread
    • ios ios push
    • Replies: 11
    • Forum: iOS
  2. Sepultura

    Disable "last called number" when hitting the call key

    Hi, is it possible to disable the function that when hitting the call key the last called number automatically is inserted? It happens ~1000 times a day that after a call both callers want to hit the "end call" key, but for the slower one it loads the last number then. And sometimes it is even...

  3. iOS - WebMeeting - Blank Screen when Sharing Screen

    I have a user that when he joins a WebMeeting and someone else's screen is shared, attached is what they see, blank screen. I have tested over and over on my iPad and iPhone and do not get the same issue. Any ideas what causes this? Thank You
  4. eGGzact

    Siri dialing with 3CX

    This used to work a few months back. I could make a call with the following statement: "Hey Siri, call #### using 3CX" this hasn't worked in a few client and iOS versions. Does it work for anyone else, or does anyone know how to enable it again? Siri is on for 3CX in iOS 14.2 but this issue...
    • eGGzact
    • Thread
    • ios siri
    • Replies: 2
    • Forum: iOS

  5. Android and iOS apps are not ringing in the call queue

    Good Day I am fairly new to 3cx, we have been using the product for around two weeks and everything has been running smoothly. Recently I created a call queue.All staff are working from hone due to Corona so they are using their phones as devices as well as viewing and making calls from their...
    • Brett@JBP
    • Thread
    • android app not ringing ios
    • Replies: 6
    • Forum: Android

  6. iOS won't pickup a call

    Issue/Symptoms: Unable to pick up an external call on iOS. An internal extension calling my extension does work. I get the push notification and go to answer it and I'm left with 3cx app open and ready to make a phone call. My desk phone and web app keep ringing. What changed: I updated...
    • Andy Johnson
    • Thread
    • ios pickup raspberripi update v16
    • Replies: 5
    • Forum: iOS

  7. 3CX App IOS/Android (connection is established)

    Hi there, after an update (v.16.0.619) on our phone system we now have some problems with the 3CX APP. The following difficulties occur: 1. unit rings on incoming calls, but voice transmission is missing when you answer the call 2. message in the top right corner of the APP: 'Waiting for...
  8. support_alkivi

    Attented transfer on iOS not working with new version

    Hello All, Our 3CX version is : 16.0.619 Our iOS app is in French and is : 16.1.1 Since these versions, the iOS app can't do attended transfer. This is the scenario 1 - We receive a call 2 - We pick up 3 - We press Transfer button 4 - We choose Attended transfer (Transfert Supervisé in...
    • support_alkivi
    • Thread
    • attended transfer ios transfer call
    • Replies: 22
    • Forum: iOS

  9. Operation buttons in new 3CX app not working with VoiceOver

    Dear all As a blind user of the 3CX phone system, I really like how everything's working. I have happily been using the 3CX SIP phone for iOS, with the VoiceOver screen reader for iOS activated, and that worked just fine. Until the release of the renewed client, at least. Now, pressing the...
    • DewSystems
    • Thread
    • accessibility ios
    • Replies: 2
    • Forum: iOS
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