ios

  1. Issues with iPhone App connecting to 3CX

    Hi, Hopefully I can explain this with enough details as it is a bit of a strange one. Our 3CX is self hosted and working fine for all other staff. I now have two staff who when then open the 3CX app on their iPhones, it just won't connect. Both staff have just recently had their home...
    • DGZ
    • Thread
    • ios ios app telstra
    • Replies: 7
    • Forum: iOS
  2. Allen_Miller

    Solved Access Shared Park call from mobile app

    In the IOS/apple mobile app, when not in a call, the user can tap the magnifying glass from the dial screen, type SP1 in the search area and access the call parked in SP1. Can this feature be added to the android app? Thanks. Regards, Allen Miller
    • Allen_Miller
    • Thread
    • android apple ios mobile app shared park
    • Replies: 2
    • Forum: Android
  3. Nick - SPN Co

    Mobile-Friendly Administration Interface for iOS Safari

    I'd love to see some improvements to the Management Console experience on mobile devices, particularly iPhone using Safari. It is doable at the moment but it can be difficult to use when you need to make a quick change while away from your desk. In practice, even simple administrative tasks...
    • Nick - SPN Co
    • Thread
    • administration ios management console mobile partner
    • Replies: 0
    • Forum: Other

  4. Show assigned outbound PSTN number in 3CX iOS App contacts

    Hello 3CX team, we are using the latest version of 3CX together with the official 3CX iOS app. In the iOS app, when opening Contacts and selecting an internal 3CX extension, the following information is shown: Name Internal extension / user Mobile number (if configured) Email address However...

  5. iOS - 3cx app Maintaining Push Subscription through inactivity

    Hello everyone, I'm having an issue with the 3CX iOS app and push notifications. I'm running 3CX V20 and the latest iOS app. The problem is that my push subscription expires after 7 days of inactivity. This means if I don't receive a call or open the app for a week, my phone will stop ringing...
    • kimurai
    • Thread
    • ios phone app push subscription
    • Replies: 6
    • Forum: iOS

  6. AppleWatch 3CX App Notifications

    Hello, I would like to know if there are any plans to support call notifications and picking up calls on the apple watch. From what I've already read on the forums, this has been over the years, more than 1 time discussed but to little to no avail. Thanks in advance!
  7. phoneguy84

    Contacts Visibility Difference Between Mobile and Web Client

    We have noticed an issue with a contacts visibility difference between the mobile client and the web/desktop client. In the mobile client, a user can see all extensions across the system including other departments. This is problematic when we are hosting distinct and separate groups within the...
    • phoneguy84
    • Thread
    • android contacts departments ios mobile app web app
    • Replies: 4
    • Forum: iOS

  8. web client not accessible when chrome security is set to standard or optimized (AI)

    I can access my 3cx webclient within firefox but not with chrome. When I disable security, I can access the client. chrome://settings/security (set to disabled). When I enable standard or optimized (AI) the client cannot connect anymore. This happens only from the local lan. For example: when...
    • rvw
    • Thread
    • chrome ios ios app security
    • Replies: 0
    • Forum: Web Client
  9. netzwerkadmin

    Mobile phone doesn't receive incoming call notifications

    Hi, dear 3CX Community! We are using 3CX server running on Version 18.0 update 9 (Build 31). We have many people who use 3CX application on their own mobile smartphones (various iOS and Android devices). Till yesterday everything was working fine and we didn't made any changes on server or on...
  10. Tony Cave

    Override Office Hours in Windows Softphone App/iOS App etc

    As we can no longer use the dial codes without adding the Call flows, it would be really helpful if the 'Override Office Hours' option was enabled in the Windows Softphone as well as the iOS and Android Apps.. This would make the overide system incredibly flexible and arguably it would be a...
    • Tony Cave
    • Thread
    • hours ios override softphone windows
    • Replies: 0
    • Forum: Web Client

  11. 3CX app randomly singing a user out

    A user we manage has had two phones in the last 3 months and both 3CX apps has randomly signed the user out. There is no identifying pattern as to what is causing this either. The client in question has over 100 users and this issue only effects a single user. I can confirm but OS's are up to...
  12. pmterp

    iOS incorrect notification count on badge

    Hello, I'm not personally an iPhone user so there may be something simple I'm missing. The user has an iPhone with the 3CX app. On his home screen, there's a notification badge/dot of the 3CX app with a count of (currently) 64. But, when he opens the app, there's only a single unread chat and...
    • pmterp
    • Thread
    • incorrect count ios iphone notification badge notification count
    • Replies: 4
    • Forum: iOS

  13. since iOS app upgraded to 20.0.6 whatsapp messages doesn't show PhoneNumber

    SMS and WhatsApp messages always show phone numbers, last Thursday, July 18 app was upgraded to 20.0.6, after new WhatsApp messages don't show phone numbers, if I use the same extension in Android even on PC, the phone number is shown clearly but doesn't show it in iOS with the 3CX app running...
    • danfw
    • Thread
    • ios whatsapp
    • Replies: 3
    • Forum: iOS
  14. Svanur

    3CX conflict Facetime feature in iphone

    a customer just contacted us regarding his iphone, when he makes a call via facetime, the 3CX takes over... Has anyone any idea how that could be possible and what solution we could find for the issue?
    • Svanur
    • Thread
    • facetime ios iphone
    • Replies: 1
    • Forum: iOS
  15. erpardeiro

    Push for iOS isn't working

    Hi guys! I'm having issues with a customer. Calls are not ringing on iOS smartphones. In the logs, the following message appears (attached screenshot): Failed to send APNS PUSH to device iPhone13,2iPhone(Ext.0629). Internal exception occurred: The request was canceled due to the configured...
    • erpardeiro
    • Thread
    • apple ios iphone push
    • Replies: 1
    • Forum: iOS
  16. WhitebarnIT

    Solved iPhone App showing as Grey Status When Connected to WIFI

    So we have had multiple reports of iPhone users not being able to connect their 3cx apps when connected to the Wi-Fi in their office but will work fine on the LTE network, this is predominately on Unifi Wi-Fi networks and is only effecting iPhone users android is fine, today I've played around...
    • WhitebarnIT
    • Thread
    • 3cx app ios iphone wifi
    • Replies: 8
    • Forum: iOS

  17. Call Park on iPhone

    I see some old threads about iPhone call park use. Does it work in the current iteration/version? If so how do you park and retrieve?
    • biggreyphone
    • Thread
    • call park ios iphone v20
    • Replies: 5
    • Forum: iOS
  18. Orbitel_Marcus

    3CX iOS "Call/Transaction Does Not Exist"

    Hi Guys, Got a strange one. We have a single customer experiencing an issue through their iOS app for around 4 weeks where when a call is transferred through to their extension and there is no sound / notifications when they answer the call. Testing performed: Push notifications enabled on...

  19. Solved Recent iOS 16.7.4 update removed Contacts in 3CX app

    Hi support, A client of ours mentioned that before the iOS 16.7.4 update, when a call was incoming to their 3CX system, the Contact's name would display on the client's 3CX app. Since the update, the Contact's name doesn't display anymore and just shows the incoming call's number. Details...
    • Twiddy
    • Thread
    • app contacts ios ios16 ios16.7.4 update
    • Replies: 2
    • Forum: iOS

  20. IOS Notifications not working

    Hi I'm an admin and I just downloaded the 3cx app to get notifications on my iphone when someone chats in, but im not getting any.
    • abby
    • Thread
    • ios
    • Replies: 3
    • Forum: iOS
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom