issue

  1. SSL Cert Problem

    Hi there, I took up 3CX on the 1 year Google Cloud Hosting offer for my PBX. This worked fine for a few months, but now, for some reason, the SSL Cert has developed an error, making the entire system unusable. For some reason, when I go to ccits.3cx.co.uk, it says connection unsecured. Upon...

  2. Trouble processing address form for renewal

    I am having trouble changing our key. We are coming to the end of our free year using 16 sim calls. What i am trying to do, is downgrade the 16 calls to 8, and then extend it for a year. I can select 8 calls instead of 16 and it come up as a free upgrade (i assume for the remaining time of the...

  3. Office Hours not working - all obvious checked...

    Hi all... I'm having a problem with our 3CX installation. I recently installed a new copy on Windows Server 2016 - configured and rolled out to clients and works brill. However, the office hours aren't being applied. I have tried config at global level, trunk level, and manually forcing in and...

  4. Desk Phone BLFs are blank

    I have some yealink phones that are having trouble provisioning. the issue is that i can't get any BLFs to populate on the phone. they are currently using the provisioning URL. below is a list of things i have done/tried. They are using a GoDaddy cert. I've turned off setting for trusted...

  5. 3cx issues with resolving fqdn

    Hi everyone , We are struggling with randomly appearing warning "Registration at VOIP has failed. Destination (sip:[email protected]:5060) is not reachable, DNS error resolving FQDN, or service is not available. After that, trunk status is going down, so our phones arent working. DNS is working...

  6. Solved Windows Client Issues Locally

    Doing a new install for a client, where many of the users are using the Windows softphone. Intermittently, if a user calls another user internally, the user on the receiving end answers.. however the user who initiated the call still hears ringing. It ONLY appears to occur when calling from one...
    • AustinRM95
    • Thread
    • 3cx android ios issue softphone windows
    • Replies: 3
    • Forum: Web Client

  7. Android Client showing that PBX is too old

    Hi, I installed the Android Client and since I provisioned it using the mail I get the following message: "We have detected an old and unsupported version of 3CX Phone System. This client will not run correctly with this version and will stop working all together on 1/1/2018. Please contact...
    • fabiancrmaddon
    • Thread
    • 15.5 3cx 3cx phone client android client issue pbx version 12
    • Replies: 7
    • Forum: Android

  8. 3CX Click To Call not working

    3CX Click To Call extension to Chrome browser is not working. It highlights phone numbers and allows to click them, alert about opening the tel protocol appears, but then nothing happens. (sorry for the Polish version) 3CX Phone is opened, extension is set to call via 3CX Client. Protocols...

  9. Solved 10 second delay recording voicemail

    We're having a strange issue where two clients in particular are having trouble leaving voicemail messages with one another. Both clients are on 3CX 14. Whenever a call goes to voicemail from the other client in particular, the user receives the prompt to record a message and everything seems...
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