license

  1. Can not see POC buttom License in Portal.

    Hello 3CX Support, I am partner 3CX, I have POC for my customer. If register news License and install, and next step to POC License in portal. I can not see POC Button to Change License. Please income information about. Thank you, Suebpong Saengthongsuk.

  2. free licence expired

    Hi, I just saw that my free 3cx licence expired expired. I thought it would renew itself because that's what I read in this forum. Should I be worried about the system stopping to work and how do I renew the free licence as it doesn't seem to renew itself?

  3. License change from Standard Free 8SC to 4SC

    As with the update to V18, the free standard license was dropped from 8SC to 4SC. I cannot find any information what exactly should happen to existent licenses when updating. As I can see, an already activated V16 Standard Free 8SC will get a V18 Standard Free 8SC license when updated. But what...

  4. Replace License Key NFR not working

    Hi! We would like to replace our existing (commercial) license key with our new NFR key. Unfortunately this is not possible using the "usual" method in the GUI (License Settings - Replace License key): "NFR keys can not be specified as New license key". So we talked to the support and they told...

  5. Solved License Activaction

    Hi everyone, I tried to install 3CX 15.5 but my license doesn't work. Product cannot be activated because license key is for a previous version. Upgrade license key or purchase maintenance from https://customer.3cx.com/orderform/default.aspx So, I tried to install 3CX 16 but it doesn't work...
    • snruiz
    • Thread
    • 3cx15 activation license
    • Replies: 7
    • Forum: Web Client

  6. Manual failover

    Hello everybody, I am looking at configuring a 3CX failover configuration. The failover is going to be done in DNS, so no SBC. I am running an Enterprise license. I have the following questions: - I really would like to do manual failovers. This is to perform maintenance during working hours. I...
  7. kinetix

    Concurrent Call Counter

    Would be great to have a quick way to see a historical view of the peak concurrent calls used over a period of time. We have more and more clients coming up for renewal that ask this question. It is something we can pull together for them by reviewing Bin Logs, but it sure would be helpful to...
    • kinetix
    • Thread
    • call call counter concurrent counter license license count simultaneous simultaneous calls
    • Replies: 0
    • Forum: Server

  8. License "Concurrent calls" in Queue

    Good Day Everyone, Does the call in the queue need to count on a license? Example: We have 4 users, and we need 4 phones. But we will expect people who call in will need to wait in the queue. If all four users talking on the phone, and we have 4 licenses, can people still call in and be in the...
  9. Sumon796

    3CX Version 15 License Key

    I need many of license key of 3cx V15. How can I get it free for 1 year by trial. Now, running V16 and I am not getting V15 license key anywhere. Please help anyone to get the V15 License keys.

  10. So confusing - The Free license?

    I downloaded and installed the 3CX on a VM and using it, it works great. However, I am so confused with what I will get/loose when the license expires? I have heard in some places, I will get 16 sim calls, other say I will have none. I am very confused. I am half tempted to move my PC clock...

  11. Partner Account / how to create standard license

    Hi, I want to create a standard license within the partner account website. I click on "Keys" and then on "Create Try License". I fill out the form but I always get a professional lincense. What's going wrong here, please? Best regards, Thorsten

  12. Pre-purchasing Maintenance...is it possible?

    I work for an educational institution which is required to bid out purchases. Rather than earmarking funds for the next 5-6 years, I'd rather go ahead and purchase a perpetual license and simultaneously 4 or 5 subsequent years of maintenance. Is this possible on either the annual or perpetual...

  13. Issue with Activation

    Hello, I have an issue with activation. 3CX failed to establish a TCP connection to activation.3cx.com. I have read about having to upgrade to the latest version of the software to fix the problem. The only issue is that If i do that ill loose my call display. My current license displays...

  14. Trial License

    Hi, I have registered for a trial license and received an email which states "Verify your email address. Once you click the button, you will be taken to a web page with your free licence key and getting started instructions.". I clicked the verify button but I'm just being taken to the 3cx.com...
  15. ArtR

    Moving license to new install

    Tried https://www.3cx.com/docs/manual/pbx-backup-restore-failover/#h.2a3yvcw23lo4/ but this doesn't seem to be accurate or doesn't apply to my license as it is already the free one? I'm just trying to move the PBX from my initial on-prem windows install to an AWS lightsail install. When I go...

  16. License after 1 year of 3CX

    Hi I got the license for the free version of 3cx almost a year ago. I don't need to upgrade the functions, yet I think I need to get a new license before the actual expires. I wanted to ask you what's the price of license to keep this same functionality? Is it possible to keep using the free...

  17. Music on Hold License

    Hi All. The Irish Music Rights Organisation (IMRO) has been charging a client of ours for the standard 3CX Music on Hold here in Ireland. IMRO do not seem to accept that this music is royalty free. Does anyone have a definitive link that can be sent to IMRO to prove this to them as the client...

  18. [HELP] . License expiring

    Good morning community, my license is expiring but I totally understood that the kind of pbx I have was going to be free for ever. Did I do something wrong? I have the most basic of basic setups... I have 22 interns and 2 contemporary calls... Please help I have just a few days left...

  19. License Issue/Bug - ? parked call retrieval

    Hi All, I would like to get some input in regards to an issue I just discovered. There is an issue/bug with the SC count, for example, in a 4 SC license install; when you have 4 calls and you park them all in SP1-SP4, you can not pick up the call from parking as picking up the call counts as a...

  20. Solved Can nslookup activation.3cx.com but PBX will not refresh license information

    I have been through many other forum posts but none are resolving my issue. I have purchased maintenance which should have been active from 14th September but I get the same error message "Unable to reach 3CX License Activation Server. Confirm that your Primary DNS Server is able to resolve...
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