license

  1. Solved Restoring Backup and License

    I am looking to test our backups for documentation purposes as well as cover us for our cyber insurance since they lower our rates if we routinely test our backups on mission critical systems. My question really has nothing to do with the backup process in general but more like what happens to...

  2. 3cx License and FQDN Reassigment

    Hi All, I have created a 3cx hosted instance using an NFR license for some testing. I am looking to amend the FQDN but I am not seeing any option to unlink the license from FQDN on the instance or the partner portal. My ultimate goal here is to create an instance, peform some testing and...

  3. Warning! Your license key is not activated ! Go to Admin > System > Refresh License Key

    Hello everyone, I have a 3CX server with an existing license. I log in to the 3cx.com dashboard and add another 3CX system — a server running on Linux. When I upload the configuration file for the new server, the process starts but at the end it shows an error. After that, I can no longer...

  4. 3CX v20 Update 3 - License Error

    Hello, I have a question regarding license activation for 3CX v20 Update 3. As stated we have most of our customers on 3CX v20 Update 3 and get the following error in the License field: _i18n.LicenseHttpsErr_InvalidTrustedStorage The licenses are all active and in the Dashboard it correctly...
  5. David_K

    Move our own paid key to NFR

    Hello Noticed we're using an old PRO paid license since years when our partner level gives us the right for an ENTERPRISE NFR (so I'm missing features I can't even get used to or demo to our customers) Is it possible to change easily our key on our own server without having to reinstall from...

  6. 3CX is unable to find a suitable network adapter on this server to activate your license.

    HI can anyone advise me why we get this issue After upgrading from V18 to V20. as we have to update the License for the System to start working again. 3CX is unable to find a suitable network adapter on this server to activate your license. Check you have an enabled network adapter and check...

  7. Solved Multi Tenant Registration Issues

    We purchased a new Multi Tenant license last week. I am attempting to install the new system. I am in my portal, and I see the license key - 3CXP Pro, 16 SC. It is not registered to any FQDN or system. I go to Downloads and select "Install" under Debian for #CX Multi Tenant. It brings me...

  8. License Activations - VM Migration v20

    I am preparing a 3CX hosted migration from VMware and converting to Hyper-V. I saw this article about the static MAC address: https://www.3cx.com/docs/installing-microsoft-hyper-v/. My question is, as a just in case this does not work and I need to get system back online asap, will my v20...

  9. Licensing Question

    We have an existing 3CX Pro V18 Windows install that is on an older ESXi host server. We have new server infrastructure in place in a newly built server room that is in a different building on campus and on a different network. The existing 3CX install is older and has a ton of...

  10. 3CX V20 activation check intervals

    Hi there, We are using 3CX V20 on Debian Linux, Our security policies don't allow us to open permanent internet access to the server so we have to create a time based access list for 3CX communications with activate.3cx.com Does any body know about the connection intervals? is it required to...
  11. JohnWoodCC

    V20 Upgrade question

    I am still searching for an answer regarding the upgrade from Windows v18 to v20. We are currently running on Professional, and from what I have seen on the forums and what my 3cx Partner is saying to me, there are conflicts. Below is what I received from my reseller, who contacted their 3cx...

  12. Unable to connect with 3CX License server.

    Hi, Trying to do an upgrade / move to Digitalocean and had to restart from backup on a new droplet a couple of times. Now I finally have the right server size and config (with IPv6 enabled), but get the following error: Unable to connect with 3CX License server. Check your network and try...

  13. V18 free license expiration

    By now, all free licenses for V18 will expire on 3. march 2024. The license will only be extended to the end of the year, if the system is running V20. So, this is just 2 weeks from now. As V20 is still not released, i see the timeframe for updating all systems at my customers a bit risky...

  14. Free Standard Annual 4SC on premises license expiry

    We have a Free Standard Annual 4SC On Premises system running as a VM which is apparently due to expire on 02/03/2024 (2nd March for US readers) Have just upgraded to V20 i(n preparation for upgrading customer systems) and all is fine after a few issues to sort. We were therefore expecting this...

  15. Swapping of Licenses

    hi I am currently running two different instances of Debian 3cx Office - 3CX Standard Home - 3CX Pro The office is planning to sign up for a Pro subscription and i would like to transfer the existing standard licence from my office instance to my home instance Any idea how i should go about...

  16. Licensing

    I tried out the demo .I like it and now want to do a trial for enterprise licensing .Who do I contact to get 4 trial licenses
    • Veekash
    • Thread
    • license
    • Replies: 2
    • Forum: SMB

  17. Users

    If i buy pro license users am i limited to 500 users on that license ?
    • Veekash
    • Thread
    • license
    • Replies: 2
    • Forum: SMB

  18. 3CX Free Standard Licence.

    Hello, I have logged on to find a message saying my subscription will expire soon, I have only set this up late Dec last year and should be on the Free standard 4SC licence. Does anyone know what is going on or what will happen if it expires ? I was under the impression the 4SC was free...

  19. Custom templates only available in Pro and Enterprise

    Today I wanted to alter an existing custom template at a customers site. After trying to save and apply the changes several times (no dialog about failing) I realized, that the tooltip at the save button is mentioning about the minimum license should be Pro. I have searched about this change...

  20. Replace License Key

    Hello everyone. We have a customer that we had setup on a perpetual Enterprise license a while back. When the perpetual licenses were eliminated they were switched to an annual. They are up for renewal in the beginning of December but they don't want to stick with Enterprise, they want to go...
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