mac

  1. Post Malware Version Removal, Mac clients reported by Router

    Hi, We had a handful of MacOS Ventura new (over the last few months) installs that had the compromised version of 3CX installed. Even after removing the app and the Application Support 3CX directory, as soon as those machines are active on our network, the Router ATP reports having to block...

  2. Phone List Shows Duplicate MAC Address

    When a user have multiple phones provisioned to the same extension, under the Phone list, it only shows the first provisioned phone's MAC Address. Both phone works, without any issues. If it's the same model it's hard to decipher which one is which. I'm running on v16.0.8.9.

  3. [Mac] Can't close the status menu

    Hello, When clicking on your status in the Mac desktop client to change it the menu stays there and there is no way to close it except for closing the client and re-opening it. See the attached screenshot. Cheers
    • ca_maer
    • Thread
    • mac mac client status
    • Replies: 2
    • Forum: Windows
  4. Jbotman

    How to use app intergration for MAC?

    Hello, Im using .bat files to open a popup when an incoming call is received. This works fine on windows, but I want it to work for MAC too. The batch code looks like this: set string1=%1 If NOT "%string1%"=="%string1:+=%" ( start "Chrome" chrome --app=https://website.com?phone=%string1:+=% )...
    • Jbotman
    • Thread
    • .bat intergration mac
    • Replies: 14
    • Forum: Other

  5. Mac client chat issues

    Hi, I just installed the latest mac client (16.0.1) and noticed bugs and missing features in the chat window: it's impossible to enter accentuated characters. when setting the cursor in the middle of a typed phrase for correction, le cursor jumps at the end of the input when a key in pressed...
    • Greisby
    • Thread
    • chat chat feature mac mac client
    • Replies: 1
    • Forum: Windows

  6. Mac OS webclient and hands-free feedback needed.

    Good evening, a customer asks me to implement a 3CX standard but only wants softphones. his computers are all iMacs, I think with good hands-free and the webclient it is possible to satisfy him but I have some questions: which wireless hands-free model? will he be able to answer directly from...
  7. Certified CIO

    Mac OSx Desktop Application - CTI Mode?

    Is there a CTI mode for the OS X Desktop application like there is within Windows? I was unaware this was a limitation or had been changed. Any guidance is appreciated. Just installed a mid-size client with 14 Mac OSX users and found the phone only appears to run in Softphone mode despite...

  8. Mac Client CPU issues

    The 3CX app is pretty decent as far as usability goes, but even though its just sitting there (I might make 1-2 calls per week), the app constantly sucks up between 7-10% of the CPU. For comparison, I use chrome browser continuously with over 20 open tabs and that takes about 50% CPU. So 3CX...

  9. Mac Client - lower voice quality than on hardphones or iOS client

    Hi, I am new to 3CX and have the plan to use mainly 3CX softphones in our company instead of the old hardphones. The problem we are currently facing is that the sound quality is different from client to client and the softphones on our macbooks deliver the worst quality of all compared. It is...
    • garfieldx
    • Thread
    • codec mac mac client mac osx quality sofphone softclient sound volume
    • Replies: 7
    • Forum: iOS

  10. Not found error when calling out

    Hi, I downloaded and installed 3CX latest version (15.5), run the configuration file, my status is available and I can see On Hook. I am using MAC version 10.13. But I cannot make any outbound call. I even tried reinstalling but it is still the same. I tried the client and web client, even...
  11. Ken Christensen

    Mac Based Call Flow Designer

    I'm curious if there are any plans to create a Mac based Call Flow Designer. I've searched, and don't seem to see anything about this.

  12. Delay when using Jabra PRO 930 on a Mac

    Hello, when using a device like a Jabra PRO 930 together with the Mac softphone we encounter a long delay after beginning the call before i actually get heard or hear anything. There seems to be something like a "now audio is enabled" event and then it works, but it takes 2 or 3 seconds. This...

  13. CounterPath Bria and 3CX

    Hello, is there an instruction somewhere how to use CounterPaths Bria on a Mac together with a 3cx phone system? TIA, Thomas

  14. Solved Jabra Suite for Mac with Evolve 75 and 3cx Mac OSx client

    We have a problem that the Evolve 75 on the Mac OSx 3cx client don't work properly. We can't use the pickup button on the headset under Mac OSx. Under Windows OS it works properly. In Jabra Suite for Mac we can't choose the 3cx soft phone app. In Jabra Suite for Windows we can choose the 3cx...
    • Thomas Peter
    • Thread
    • evolve 75 evolve75 jabra jabra suite for mac mac mac os mac osx osx
    • Replies: 4
    • Forum: Windows
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