Regarding to one of our client I need to use the following message in 3CX, what is the best way to put it? They don't have IVR.
“This call might be recorded for quality and training purposes”
- As onhold music
- As Greeting message for each user
thank you in advance for your help.
With the SMS Integration in V18 now, would be good to see a way to BLOCK/FILTER/ROUTE SMS Inbound - this would allow us to divert any confirmed SPAM Messages and or SPAMMING Numbers.
Commonly described as a whisper to an agent when a queue call comes in.
When an agent answers a queue call, just before it is connected, a custom audible message is played (Example "Sales UK"). Something unique to the call queue.
Allowing the agent to identify and prepare for the incoming call...
Hi all,
I have a customer with a specific requirement for inbound calls.
1 - Play "Thank you for calling COMPANY" message. This must not be skippable by the caller.
2 - Play current status message (e.g. "It's currently snowing and staff numbers are reduced. We apologise for longer than average...
Hi,
Can users be able to disable record function of his voicemail ?
Just play a message and end the call.
This little on/off function could be help so much configuration and make users autonomous.
Please, I'm begging you !
Best Regards, Aubin.
being that 3cx is a pbx, i would not expect it to have this capability but it's worth asking.
can anyone think of a way to have an automated outbound call to a list of numbers with a pre-recorded message?
i know there are some very smart people on this forum that are very versed on 3cx and...
It would be a good idea to have the ability to upload an audio file to play prior to an extension or ring groups for example if someone has a message which just says "Thank you for calling company xyz calls may be monitored or recorded"
So telemarketers want to connect directly to someone's voicemail to leave a message, I want to do the exact opposite but is there a way?
My desire is when I call someone not to be connected to their voicemail even if they have their phone off or are out of coverage. There are 2 reasons for...
Greetings,
How do I setup transferring out of voicemail?
Example: Caller attempting to reach extension A. A is busy, call is routed to voicemail. Caller would like to dial extension B during the outgoing voicemail message, thus being transferred out of voicemail.
I have been trying to...
Hello,
I do not get the welcome email when I try to connect the softphone (Windows or Android).
The softphone is well in the phone administration. There is no option to send the connection information to the device (without going through an email because LAN).
At the level of the management...