microsoft edge

  1. Web client and Windows app shows black screen on Windows

    When some users open the 3CX app on Windows 10/11, installed thru Edge, the app opens but does not log in. Just a 3CX screen with black where the menu and contacts should appear. Clearing the cache and using an incognito window have the same results. My workaround has been to use the Chrome...
  2. Icons missing when using Microsoft Edge

    I'm at a loss as to why the icons are not showing up when using the management console.
  3. Solved 3CX Edge (macOS) extension crashes on opening settings->personalize

    After having worked fine for months, the 3CX extension (4.3.0.348) now consistently crashes Microsoft Edge (currently 89.0.774.48) upon clicking on Settings->Personalize in the 3CX extension window. The extension is working fine in Chrome, which is my current workaround. However, I would...
  4. Open tel links not in browser

    I understand that the web client and its extensions are the preferred client for 3CX, over the Windows client for example. That's why we work with the Edge extension. It was my understanding that both extensions, Chrome and Edge, offer the same feature set. Now, my goal is that I can initiate...
  5. Solved Live Chat doesn't show on Microsoft Edge

    Our 3CX Live Chat on our Wordpress website works fine on Google Chrome, both desktop and mobile. However, it doesn't show up on Microsoft Edge. Why is this? Deactivating our cache plugin didn't help....