mobile app

  1. Exclude mobile app from ring groups

    Is there a way you can exclude the mobile app from ringing when a ring group does, but ring when a call to the extensions DDI is called?
    • Matt_AIT
    • Thread
    • ddi mobile app ring group
    • Replies: 1
    • Forum: Android

  2. Solved Shared Park Status on Mobile App

    I know for the desk phones this works by showing a red BLF when a call is parked but I was wondering if there is a way to show that a call is parked for a Shared Park extension on the "Status" area of the mobile app? We do have the Enterprise edition license and have configured a Temp Extensions...
    • OmarT
    • Thread
    • android app blf status ios mobile app shared park status
    • Replies: 3
    • Forum: Android

  3. Solved 3cx Mobile App Refusing to Connect

    Hi folks, I have been using 3cx for a while now and Me and my office are enjoying the benefits and features. We recently had to reinstall 3cx and transfer it to a different machine which all worked fine, Desk phones are set up as the server is using the same IP as the old one. Unfortunately...
  4. NicholasBarnes

    Forbid all access from 3CX app for some users.

    Hi all, I have a client who has a requirement that it is not possible for some (but not all) of their users to log in using the 3CX app on their Android/iOS devices. These users should still receive the welcome e-mail, will have a desk phone (or desktop softphone) in the office, but must...
  5. ChiTownMonty

    Join Feature on Mobile Applications

    I have succeeded with the ‘joining’ of 2 calls on separate holds on a desktop Polycom VVX350, however, there is no ‘Join’ feature, button or ability it seems on both the IOS and Android version of the Mobile App. Is this possible? And if not, is it in the dev timeline?

  6. Web Client & Mobile Apps showing old FQDN after changing.

    I followed the 3cx guide on changing to a 3cx hosted FQDN from our custom domain. Everything migrated successfully except that the Webclient url still shows the old FQDN when creating/editing an extension and the QR code still embeds the old FQDN into the configuration for the mobile apps, which...

  7. How to call the 3CX mobile app from a website?

    Hi 3CX Community! I try to create a HTML-link, like "tel:13212344", to open the 3CX mobile app with a specified number and make a call. Is there a URL existing, I can call to open the 3CX mobile app with parameters? Many thanks for your help. With best wishes, Markus

  8. Android app issues after U5

    I have a user who had the Android client installed on her Samsung 10+ and it has been working fine for the last several weeks while working remotely. Last Wednesday night, i did the upgrade to v16U5, and the user stated the app never worked since. She has tried to uninstall\reinstall, and is...
    • sbrammer
    • Thread
    • andoird app mobile app samsung
    • Replies: 11
    • Forum: Android

  9. V16U3-Linux - Share Sound Recording

    We are looking for a way to distribute our monthly Safety meeting recording to all of our users. Normally we would just hold the meeting and watch the video but with the virus situation this is not an option. Many of our user work in our production facility and do not have a computer but they do...
  10. accentlogic

    Status & Custom Status Upgrades and disable PUSH with Ring My Mobile

    Requested by @AE-IT Feature Request: Status & Custom Status Upgrade. 1) Adding an additional "Available + Mobile App" status so there would be two default "Available" statuses. 2) Make existing custom statuses more flexible by allowing us to choose if they act as an "available" or an "away"...

  11. Solved Delay on Mobile Apps

    We are experiencing a delay on the mobile app E.g: Desk phone and web client and windows client will all ring simultaneously but then 5-10 seconds later the mobile app will start calling. It also happens when the call is hung up, the Desk phone, web client and windows client will all hang up at...
    • Oli Morgan
    • Thread
    • app delayed dialing mobile app
    • Replies: 3
    • Forum: Windows
  12. ArtR

    Calls from sipvicious on one users iPhone

    Hi All, We have one user that is getting sipvicious calls on their iPhone at random times. I can't see anything in our PBX logs (on maximum logging now) to say they have come via that, nor does the users 3CX client show these calls in their recent calls list. I'm working with the user to...

  13. HubSpot CRM integration & 3CX phone app

    Hello, Re HubSpot CRM integration https://www.3cx.com/docs/hubspot-pbx-crm-integration/ I have a couple of questions. Does this work with 3CX mobile app? Does 3CX user need to be a paid HubSpot user for the integration to work? If changes are made in the CRM contact record for example...
    • jmbell
    • Thread
    • crm hubspot integration crm hubspot integrations mobile app
    • Replies: 7
    • Forum: Hubspot

  14. 3cx management and extension settings for my mobile app project.

    Hi, I am developing a mobile app project. I need use extensions on my mobile app project. I have got a sdk for sip and it work fine via antisip or linphone for test purposes on my mobile app project. I created 3cx cloud pbx and new extensions on my 3cx cloud pbx. I tried registering with...
    • moorker
    • Thread
    • extension mobile app sip
    • Replies: 0
    • Forum: Other

  15. 3CX mobile app fails on regular basis

    Our users are reporting that the 3CX mobile app will quit communicating with the server. The only fix we have is to reboot the server. But this is becoming a pain in everyone's ass. What is the server service required to run the mobile app? We would like to write a script that restarts this...

  16. Solved Ext with two status: A

    I have an extension (755) stuck in Do Not Disturb, calls to this extension go directly to vms. The extension shows as available on the web client and queues. I have connected to the extension via the web client and dialed *30, still cannot ring extension. On the mobile app the status for this...

  17. Add ability to view mobile app users

    Would love to be able to see which of our users are using the mobile app. I simple report would do or you could have them register like windows soft phones are.

  18. Any way to see who is using the Mobile App?

    We'd love to be able to see the utilization rate of the 3CX mobile app that we've deployed. We're unsure who is actually using it and who isn't. Is there a way to see? Thanks!

  19. 3CX mobile app not registering

    Dear team, I am having issues with 3CX mobile app connecting via office internet. when connecting app via office internet, it fails to connect (refer to screenshot) saying 'Registration failed, Service unavailable), but if I then switch my phone to 3G or use my home internet, the app start...

  20. Scan QR Code Error: PBX Could Not Be Reached

    When we attempt to configure the mobile app by scanning the QR Code we receive an error message: PBX Could Not Be Reached. Connection Reset. We've rerun the firewall test and all the correct ports are open. We made sure the mobile phones were running on mobile data and not WiFi. Still no luck...
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