multi-tenant

  1. Configuration Questions

    Hi everyone, I'm currently configuring a 3CX Multi Company installation and have run into a few issues that I haven't been able to solve. I've searched through the documentation and experimented with different configurations, but I'm still stuck. I'm hoping someone with experience running...
  2. rbergthold

    multi-tenant extension ranges

    i am not seeing extension ranges as an option if i go to add another department. It seems i should be seeing that, per step two on: https://www.3cx.com/docs/multi-tenant-configuration/. If i missed something, can you point me in the right direction? if I have to blow it out and start over, no...
  3. Multi-tenant MS365 Integration

    Hi All, We currently have a multi-tenant setup for different clients. These clients have their own Microsoft tenants. How are you able to setup MS365 integration for these different MS Tenants to 3CX and if this isn't possible yet, will this be planned in the future? Thank you!
  4. Allow all departments to use Outbound Rule

    Hello, We have a 3CX Multi Tenant running on Version 20.0 Update 5 (Build 551 Release) which has a setup of 100+ departments, when we try to call from any extension within a department it isn't allowed. Once that department is added it is then allowed. Is there a way to allow all departments to...
  5. TahdenHerra

    Multi-Tenant Segregated Company PhoneBook?

    I have a small customer that is wanting to import their company contacts, and I have just set them up on a Multitenant Instance. However, I don't see an option to import just for their company. It appears that there are either two options: Import the contacts to the company phone book which...
  6. Patrick_Frigon

    Multi-Tenant Display Name

    Is it possible to have a different outbound caller ID name for each company( Dep) on 3CX Multi-Tenant while using the same SIP trunk?
  7. Multi-tenant central directory

    Hello, We currently have a multi-tenant setup where a couple of our clients are provisioned on. The issue that we are facing is that the path of the central directory of the Snom900 is to the "snom_phonebook.xml" file which is currently empty for some reason. Which means that all the Snom...
  8. v20 Multi Tenant - Multi Manager Management

    We are getting into the nuts and bolts and features of the new v20 w/ Multi Tenant and it's quite amazing and helpful. One issue we're noticing is that if we have a user multiple departments with a department administrator or manager role, they lose access to the administrator management. Once...
  9. rbergthold

    Multi-Tenant question

    I was in webinar on Friday, totally spaced asking this. As there is only one FQDN for a multitenant system, will users see users from other tenants when they log into 3CX Web APP or into the mobile Client on their cell phones?
  10. NickEmpireComm

    Multi Company Mode and Paging

    Good Afternoon 3CX! :) We have a 3CX instance we're using in Multi-Company mode. We just upgraded last night from v18 to v20 (Version 20.0 Update 3 (Build 796)). What's interesting is, on v18 I could create paging groups or do Multi-Cast paging. On v20 that appears to be missing. Is paging...
  11. Multi 3CX instences

    Hello I have multiple 3cx instncese instaaled on premise in VM Is there any tool that can manage all these instances form one platform
  12. How to build multisite bridge (6 sites)

    Hello, We are on a 6 site interconnection project. So there are 6 3CXs that we want to connect to each other. What are the best practices for the interconnections of bridges between sites? -> 1st solution: Bridges: Site 1 master - Site 2 Slave Site 2 master - Site 3 Slave Site 3 master -...
  13. Granular department level Management like a multi-tenant type Management

    We have 22 Business units of a holding company and using the same PBX for all BUs 300 extensions, 22 Number with 90 Analog trunk and 30 Ch. SIP trunk, etc. Each BU has their own IVR, Music on hold, Call recording, etc. It won’t be a good option to install 22 PBX on one data center for all these...
  14. Andi Moser

    Cloud Management Console for multiple 3CX cloud installations

    3CX says in some posts that a cloud management console is being developed to replace the no longer available multi-tenant version. More and more systems are entering the private cloud and managing multiple systems in one console is a must nowadays. This console has been promised for a long time.
  15. What's the actual cloud 15.5 cost?

    I just created a google Cloud 3CX instance and I get google's pay for what you've used platform but I normally host very small $15 - $20 per month small and home business clients, So if i create an instance for each of those clients (can be well over 100) and each one uses 4 SC what will 3CX...