not working

  1. Lost connection to mysql database

    I have CRM integration based on mysql driver. This integration has been working well for v16 for a long time. After updating 3CX to v18, the connection to the database is lost. At the same time, voice applications that use this database stop working. MYSQL database not supported in v18? (sorry...
  2. chance-wmt

    Fanvil X4U Attended Transfer Bug

    Dear 3CX, Please fix this annoying error that has plagued our Yealink to Fanvil conversions. On our Yealinks, if the transferee hangs up the call gets transferred to the the recipient. On Fanvil's you must click transfer twice. This is an easy fix, looks as if 3CX forgot to enable "Attended...
  3. Solved Remote Extension not working

    Hello there, I could already successfully install the update to the V16 but unfortunately I can't manage to set up an external extension. I tried to provision the softphone within the lan which works fine, I can accept calls and make calls. However if I switch the wlan it doesn't work anymore...
  4. sgdesign

    Android (Google Pixel 2) Not Accepting Calls

    Hi All, Been using 3CX for the past few weeks without a hitch and today all of a sudden I can't answer any incoming calls. I've checked my inbound rules and it's going directly to my extension. However when I accept the call it does nothing, until I click on line one and it automatically sends...
  5. theMightyMacBoy

    Solved Firewall Checker Fails on most RTP ports

    I have setup a 3CX server to use for our company and configured our firewall ports and NATing. When I run the firewall test, the first several ports pass but then the rest fail. I am source and destination NATing all ports on one public IP for 3CX, so I don't understand why the first several...
  6. Not always getting voicemail notification via email

    I have my system setup to email me the .wav file and delete from the voicemail server. 99 times out of 100 it works fine with no issues but it happens every now and then when i don't get the voicemail emailed to me but it will show in the voicemail server. No other voicemails show here as they...
  7. Aastra 6755i not working in 3CX (no sound)

    Hi guys, In our company we have around 6 of this phones and ramdomly they stop all working with the same issue. The issue is that u can call outsite and you get calls also but when you pick up the phone you can not heard anything and the caller also. i tried to reconfigurate the phones but did...