outbound route

  1. Allow all departments to use Outbound Rule

    Hello, We have a 3CX Multi Tenant running on Version 20.0 Update 5 (Build 551 Release) which has a setup of 100+ departments, when we try to call from any extension within a department it isn't allowed. Once that department is added it is then allowed. Is there a way to allow all departments to...
  2. Solved Outbound call rules

    Hi, I am able to make outgoing call to numbers starting 01 but I can not manage to make calls to numbers starting 07.
  3. Solved Outbound route CID overrides extension CID

    Hello, We are running 3cx v16.0.8.9 Professional Annual, and i noticed that the "Outbound Caller ID" configured in an outbound route, always overrides the Extensions Outbound Caller ID. I tried going in the SIP trunk - - > Outbound parameters and messing with the From Header's User part, but...
  4. SOLVED: Unable to make outbound calls Cisco 7961

    New install, using a Cisco 7961G. All working fine for inbound using Babytel as a provider, but outbound, does not work at all. I have several outbound call rules, all based on the FAQ found in the guide, but it still seems as though the system will try to dial the number on first key press...
  5. Forwarding to a SIP URI

    I want to forward all calls routed to extension 888 in my PBX in to our CRM which requires the call to be forwarded to an external SIP URI. I've tried putting the SIP URI in the extensions forward if not reachable field, as an external number. I can follow it through the verbose logs, and it...