outbound

  1. Solved Outbound rules not created with setupconfig.xml

    hello all, I'm new in the automation of 3cx installation with setupconfig.xml. I just templated a file for my company, which is pushed with puppet. Then when the package 3cxpbx is installed, he reads the /etc/3cxpbx/setupconfig.xml file well without error. But when i access to the webinterface...
  2. Andriy

    Outbound calls not working after some time

    Hello guys! I have two 3cx installations on different servers. They use SIP trunks from same provider and same settings. One works perfectly fine. The other one has this problem - after some time - 10 or 12 or 24 hours - outbound calls stop working. I can not make outbound calls using...
  3. How to transfer a call to External Number

    I'm in CFD in the middle of a flow. I'm getting a string with the number of my agent to call but the 3cx is terminating the call when arriving to the "make call" step. In the response content i have the number to call as a string... like "3333090123". Thanks in advance :) hugs from italy
  4. Inbound works fine but Outbound not (Authentication Error)

    Hi everyone I try to setup 3CX (hosted) with our SIP trunk of five numbers. As a client i use the 3CX app on macOS. I can receive calls, but not initiate outbound calls. I did the setup according to https://www.3cx.com/docs/backbone-solutions-swiss-sip-trunk/. 12/18/2018 11:16:32 AM -...
  5. Different outbound CallerID on transfers to mobiles

    Hey guys, Our old IP system was able to change the CID and Name of a call (internal or external) when forwarded to a mobile. Internal calls were formatted: EXT NAME - 00000ext# which was either, that person calling you directly or that person transferring a call to your extension and then...
  6. Solved Outbound rule from extension should use a particular DID (flowroute)

    OK, I know this is a stupid question. I have two DIDs at Flowroute. One is the main number for the switchboard. The second number (ending in 2264) rings directly to my extension 00. I have set this up as follows: I have one trunk in 3CX called Flowroute. The main trunk number is the...
  7. ArtR

    3CX for 2x trunks/countries

    Hi All, Testing 3CX to move our company to soon I hope, but wanted to get some input/advice in regards to setting up users Outbound CID as we will use 2x trunks to service 2x countries. I understand we will need to set some outbound rules to ensure the right trunk is used for the number being...
  8. Outbound Caller ID

    My client has one main SIP Truck with Attached 15 DDI with Extensions, I want to show original DDI number for all out bound calls but currently shows main SIP truck number for all outbound calls. I changed SIP Truck outbound parameters From : Display Name / From : User " " Outbound caller...
  9. seantp

    Solved Prefix to call from specified Trunk

    I'm trying to get my phone system configured so I can use a prefix to dial out a specified trunk that uses the Caller ID I want. I just can't get it to work 06/19/2018 1:43:30 PM - Exception: ParseException...
  10. Gunes Erdemi

    myphone callhistory V14 table

    Hello, We analyze 3cx Postgresql Database, We understand if myphone callhistory V14.calltype is 2; it means inbound. if it is 3 outbound. What does it mean if it is 1?