phone app

  1. iOS - 3cx app Maintaining Push Subscription through inactivity

    Hello everyone, I'm having an issue with the 3CX iOS app and push notifications. I'm running 3CX V20 and the latest iOS app. The problem is that my push subscription expires after 7 days of inactivity. This means if I don't receive a call or open the app for a week, my phone will stop ringing...
    • kimurai
    • Thread
    • ios phone app push subscription
    • Replies: 6
    • Forum: iOS

  2. Multiple Issues with Calls and User Accounts in 3CX

    Greetings 3CX Community, I’m currently experiencing several issues with our 3CX system and would appreciate your guidance. Here’s an overview of the problems we’re facing: Calls not going through on specific accounts: Some user accounts are unable to receive calls, even though their settings...
  3. Svanur

    User appearing (On call) in call queue #error

    Hello from Iceland we have a customer who can't recieve calls from call queue. He has the app on android - when there is an external call in call queue the user becomes yellow and looks like he is on call. We tried connecting the user to another device and then it was working fine, whilst...
    • Svanur
    • Thread
    • android app on call phone app
    • Replies: 1
    • Forum: Other

  4. İphone phone not ringing

    İphone phone not ringing,
    • elc
    • Thread
    • phone app ring
    • Replies: 7
    • Forum: iOS

  5. Ringer

    Dear CS My 3CX partner said due to your system issues, we can not change the ring tone Please help Phone SNOM D717 Thanks Elaine
    • Elaine815
    • Thread
    • phone app ringer system extension
    • Replies: 15
    • Forum: Snom
  6. chrisbeam

    simultanious call feature leads to 780 call attempts (in 120 sec) to users cell phone.

    Today i noticed that one of our users had made a call to their own cell phone like 50x within 2 minutes. as i investigated the situation i found this kind of system records about 50x: 15/11/2022 10:58:48 - [CM503003]: Call(C:69): Call to <sip:[email protected]:0> has failed; Cause: 486 Busy...

  7. calltriggercmd.exe fails

    I have a customer that uses Ventawin for customer en job tracking. He could call the customer from within the program through a command that would interact with the phone app (i'll attach the full code). This no longer works and i think it's since upgrade to V18. I think that the command CALL...

  8. 3cx phone ringtime

    Hello everybody, I have the following problem: the ringtime on 3cxphone Android seems to short to be answered. It rings at maximum 2 times before it rolls over to VM. Even when I adjust the time-out from 50 to 200 seconds, it does not result in a longer ringtime on the phone app. The ideal...
    • salving
    • Thread
    • 3cx 3cxphone android mobile phone app ring time time-out
    • Replies: 1
    • Forum: Windows
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