popup

  1. ArneDery

    Append/prepend departement names like queue names to the call popup

    It would be nice to have the possibility to append or prepend the default department info for internal calls. The way queue names or DDI names kan be added to a Caller ID In bigger companies we often get the question if this can be added in the call popup, or dialer window. Why? There...
    • ArneDery
    • Thread
    • append callinfo phonebook popup prepend softphone
    • Replies: 0
    • Forum: Web Client

  2. 3CX Edge PWA notification popup but no sound

    Hi everyone, Maybe this was posted somewhere but couldn't find a direct solution. One of our customers is using the PWA app (in Edge) with their 3CX. They are all but happy about this solution. One of the biggest problems, and I can also see this on my computer. When you close down the...
    • thomasth
    • Thread
    • incoming calls not ringing notifications popup pwa
    • Replies: 1
    • Forum: Web Client

  3. Chatbox Pop-Up only on Home Page

    Using the Chat Box settings I can select the Automatic Chatbox Pop-Up option for when my agents are online however I only want this option on the home page and want the chat window un-expanded(in button state) on the other pages. I can't seem to find an obvious way to do this...can anyone help...

  4. Auto Dialer triggers the Popup only first time

    Hi, I need to trigger the popup (CRM Journaling is already setup for all inbound calls) for every call that is made via autodialer. But now, when i activate the CFD app, the first incoming call is triggering the popup, after that the popup is not working. How to fix this. Does auto dialer...

  5. Inbound Call popup in Zendesk automatically

    Hi 3CX community, In recent, I updated my 3CX with 16.0.4.493, but I found one question. Before that, it would popup in Zendesk automatically when I tested an inbound call. After updating, I didn't know why it could popup in Zendesk with clicking this icon(open contact). Could anyone teach me...
  6. Sepultura

    Always show call notification popup

    Hi, I'd like to always see the incoming call notification popup, not only when 3cx is minimzed to tray. Is this possible? I mean the one in the down right screen corner:
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