prefix

  1. sergen

    Solved outbound rule with prefix

    I have setup outbound rules with prefix from 1 to 8. e.g. company A prefix 1 to dial out company B prefix 2 to dial out so on and so forth however, when I use a 2 digit prefix say 55 and striping the 2 digit from begining of the number is will not dial out. when I look at the dialer it seems to...
  2. flo.t

    stripping prefix from a bridged CID

    Beloved 3CX hive mind, I face the following troubles: A client of us has two PBXs which are bridged - he now wants to create a central IVR for both systems (which include a total of 4 main trunk numbers (A, B, C & D - D is running on the second system). We realized this by creating the...
  3. Solved outbound rule - is "+" prefix considered a number that can be stripped out?

    Hi, I'm experiencing a very weird behaviour (to me) when defining outbound rules using "+" prefix. I defined an outbound rule, "Calls to numbers starting with prefix" 5, Route 1, route it to a test-trunk, strip of 1 digit. This works as expected. 51000 gets the correct response (reports time...
  4. calls without the "0" in front of the number Greece

    Hello there from Greece, do you know if there is any way to disable/remove the '0' prefix on outbound outgoing calls? let say if i want to call to 2105678901 number, normally i dial it use 02105678901. I want to dial without prefix so i can use my phone contact, or redial from recent call log...
  5. Removing default settings

    Hi Is there a way to lock down the system and remove most of the default prefix codes (like 700*) ? When I go under Settings / Parameters , and remove a dial code, I can still dial it after.
  6. Hide prepended prefix from web client

    Hi ! Due to IP Authentication, my SIP Carrier requires me to send a prefix prepended to the number I want to call. For example, if my SIP Client dials 1800xxxyyyy , I have to send ######*1800xxxyyyy to the carrier. When this happens, the 3CX clients (but Web Client) all show the number...
  7. Web client shows trunk prefix

    Hello , I use flowroute as a SIP carrier, with IP Authentication. When I make an outgoing call, I need to prepend a tech prefix. In the cell phone client, it's fine because whatever my end user dial is what they see. In the web client through, it shows the prefix I prepend. <- How to I...
  8. seantp

    Solved Prefix to call from specified Trunk

    I'm trying to get my phone system configured so I can use a prefix to dial out a specified trunk that uses the Caller ID I want. I just can't get it to work 06/19/2018 1:43:30 PM - Exception: ParseException...
  9. Solved Removing national prefix from incoming calls

    Hi everyone. I'm looking to remove/hide 00353 (irish prefix) from incoming calls. I'm running 15.5.6354.2 3cx version with Fanvils X4.
  10. Multiple Inbound Caller ID Prefixes

    We are having a small issue with caller ID prefixing where a call is getting multiple prefixes added to the CID as it passes through our Inbound Rules, Ring Groups and Queues. For example, a call comes in via a particular Inbound Rule named ‘My DID’ and then passes to a Ring Group called ‘My...
  11. Solved Prefix for dial out in a different CLI

    In our SIP we have 3 Hotline numbers we use. Eg :- 114507xxx - As "A Hotline" 114507yyy - As "B Hotline" 114507zzz- As "C Hotline" All our Default outgoing will done by A Hotline (14507xxx) When Dialing with Prefix 60 (60xxxxxxxxx) the outgoing CLI for outside calls has to be "B Hotline"...