prompt sets

  1. Alexandre R.

    Update Prompts Set Error

    Hello, After an update from V18 to V20 I have 18 updates for promp set. But if I check the out of date one I got an error directly when I click on Download. Which log file report this error ?

  2. Paging Ring Group Beep - Prompt Set

    Hello! I'm trying to switch which prompt set a specific Paging Ring Group uses. I'm trying to lower the volume of the Beep which is a sound in the prompts. I've created a separate prompt set with the quiet beep and I've confirmed by setting an extension's voicemail to use that prompt set that...

  3. Changing Default Voicemail Greeting For All Users

    Back in the good old days you could upload your own default voicemail greeting for all users by simply overwriting the "record_your_message.wav" with your custom file. In V20 that simple process doesn't work. In fact, nothing works or at least for me nothing works. I have copied the default...
  4. SteveITS

    All prompt set languages added at upgrade to v20

    We upgraded our self-hosted server from v18 update 9a to v20 update 1 last night. I noticed our backup size increased about 170%, or 130 MB overnight. Comparing files there is a new "ivrprompts" folder with what looks like 18 languages. Last night after the upgrade I had noticed that all...

  5. IVR Prompt Sets for Queue position

    Hi everyone! I hope you having a good day. I am tring to change "QUEINTRO" field which is in "ResponseOrdering.xml" file. Default value for this field is "YOUR_AT_POSITION+$Num$+QUEUE_TOBE_CONNECTED". But in Turkish, it is not usefull for us. "$Num$" parameter should get 1o.wav, 2o.wav files...

  6. Change Specific Prompt for specific trunk

    Hello, I want to do two things: 1- I want to change the Dest_NA prompt for a specific trunk, don't want to change it for all. Is it possible? 2- If it is not which I think is not, then in that case instead of recording the Dest_Na can I just point that Dest_NA prompt to busy prompt for that...

  7. Digital receptionist wellcome message lost

    My 3cx switchboard will go into production in a few days. I accidentally discovered that the welcome message was lost and I had to reload it again. More generally, whenever new set prompts are published (in Italian and in English) those present are no longer active and I have to update with...
  8. Eder Pardeiro

    How to change Prompts Settings

    Hi, I'm brazilian and don't speak english very well, any form I will try explain my doubt. Im trying personalize the Prompt Sets of 3CX System. First, I copyed the standard prompt set (English Prompts Set) duplicating and creating the Portuguese-Personalized prompt set nammed. After this, I...
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