quality

  1. lennartvoizxl

    Call quality indication bars

    Hi, We have a prospect trying the 3CX app. They noticed the colour of the bars indicating the quality changes from green to yellow and back. This would mean that the call quality would be less, but they don't notice any change in quality. This happens when their phone is connected to WiFi but...
  2. support_alkivi

    Music quality differencewith G711a codec between a fixed or Call call.

    Hello, We have conducted several tests with different styles of music, and always get the same result: When a caller calls from a landline, our hold music is of good quality. When a caller calls from a GSM line, our hold music has a slightly distorted effect, with a kind of light white noise...
  3. TPR3CX

    Improving call quality

    Greetings, I am wondering what I can do to improve call quality in 3CX. If I call someone via 3CX to their 3CX ext using softphones, the call has a lot of ambient noise. However, if I call the same person using Microsoft Teams, and we both use the same mic and speakers, the call is much...
  4. NicholasBarnes

    Local webmeeting server?

    During my 3CX training, I noticed that at times the video quality was pretty awful - even after I upped the quality to maximum. I also received various warnings about limited bandwidth. A customer we are consulting for has also mentioned poor video quality and moved to their video conferences to...

  5. Unable to join on Firefox & audio delay

    Hi We've been testing 3CX's webmeeting feature with a few people and have had mixed results. The first issue we encountered was Firefox's allow camera and microphone dialogue repeatedly popping up even after pressing Allow. Sometimes the person will appear in the meeting participants box but...

  6. Mac Client - lower voice quality than on hardphones or iOS client

    Hi, I am new to 3CX and have the plan to use mainly 3CX softphones in our company instead of the old hardphones. The problem we are currently facing is that the sound quality is different from client to client and the softphones on our macbooks deliver the worst quality of all compared. It is...
    • garfieldx
    • Thread
    • codec mac mac client mac osx quality sofphone softclient sound volume
    • Replies: 7
    • Forum: iOS

  7. QOS recommendations and best practices for CLOUD (deb 8) install

    Hello, I have had a few quality issues over our network here... We have about 30 phones, all of which are soft phones (latest stable 3cx version on server and end user clients) and we have issues with echo and quality and occasional droped calls. All of this seems to be related to QOS issues...
  8. cel

    3CX Voice (VoIP) Quality Monitoring

    I would like if possibility to integrate the 3CX including the IP phone sets, Gateways into a proactive VoIP monitoring solution such as Service Pilot or IR Prognosis. https://www.servicepilot.com/en/voip-monitoring/ http://www.ir.com/prognosis/features The 3CX should deliver the following...
    • cel
    • Thread
    • alarm monitoring quality rtp voip
    • Replies: 16
    • Forum: Server
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