reformatting

  1. Reformat Incoming Caller ID

    Hi, I want reformat Caller ID depend which number he call. For example , somebody with number 1111111 call Queue 3000 i want prepend callerid with 54, operator see what call numer 541111111. Then 1111111 call Queue 3001 i want prepend callerid with 53, operator see 531111111. How I configure...
  2. Could someone clarify the difference between caller ID reformatting and outbound rules?

    I'm looking to enable my users to make calls to local numbers without dialing the local prefix. i.e. say our locality has a prefix of 01234 and local numbers could be anything from 1000 to 9999999. I see two possibilities one is to setup caller ID reformatting for outgoing calls catching any...