rights

  1. Rick-Arcus-IT

    Implemented Assign SBC's to a department instead of system-wide

    It would be amazing if it's possible to change the default department an SBC is a member of. This was we can assign the SBC to a department (most of our PBX's are 1 department systems), so that the end-user with dep. admin rights can use the SBC option when provisioning a phone or DECT set...
    • Rick-Arcus-IT
    • Thread
    • department department administrator rights sbc
    • Replies: 0
    • Forum: Server

  2. SOLVED: v20 (20.0.1.731): Receptionist can't change status of users in the same department

    Hi all I'm facing an issue with the roles in 3cx. Based on https://www.3cx.com/docs/manual/access-roles/ a user with "Reception" role should be able to set status and reminders on other users. But fact, it is not working in our customers deployment. I have tested with customers extension and...

  3. Company contacts right for group owner/administrator

    Hello, It's not possible to add company contacts from 3CX softphone with a group owner or group administrator right. And it's not possible to add or modify rights manualy with this two profiles. Any solutions for that please ? There is no logic in that. We should have the right to change it...
    • Mirgon
    • Thread
    • company address book company contacts group owner rights
    • Replies: 0
    • Forum: Phone System / PBX

  4. Solved User \ Rights \ Group Membership dropdown not available

    Hi, For 1 user only, the group membership dropdown is not available. When you click it does nothing at all. It doesn't even show the down arrow at the right. This is the first user with extension 100, maybe the default user that I'm using as a sys admin and I want to set it as system owner...

  5. All group permissions limited by User role permissions

    I don't know that this is supposed to be intentional, as least as far as I understand groups and role permissions, but we're seeing this in 18.0 update 4. Members of a group only have the permissions of the user role, regardless of role assigned. IE. If I remove see presence from the user role...

  6. 'Can see group recordings' isn't limiting to Group?

    I've recently got a request from a sales department's management team to be able to listen to recordings from their staff. I set up a new Group for all sales member extensions, checked the "Can see group recordings" box under Manager Rights for the group, and checked the "Show Call Recordings"...

  7. User rights enhancements - for "Perform operations (divert, transfer, pickup)"

    When this "Right" is checked users get more features than described are enabled when clicking on another extention, such as "Stop call Recording" and "Drop". Here is the feature request : To clearly list all the options that are enabled with this "right" To respect the call recording...
    • JasonCimtel
    • Thread
    • call pickup recording permissions rights
    • Replies: 0
    • Forum: Server

  8. User Rights Management

    Hi, anyone know if there's a more advanced menu for setting up user rights than the one under User --> Rights? Options like being able to prevent the end user from changing settings made by an administrator etc. so that we can sit down with a customer, ask them whether they'd like their people...
  9. jed

    Rights as 3CX user versus o365 user dont match

    Hi We found that rights added to a user (Admin right without SIP Trunk) give the user right to handle eg create users from thier o365. But if the same user log in with thier o365 user, the Microsoft 365 Icon dissapear from the settings. Seems like the Handling of Microsoft 365 users, is only...
    • jed
    • Thread
    • microsoft 365 rights o365 rights rights
    • Replies: 0
    • Forum: Server

  10. Solved See specific recordings

    Hello, I have been briefly testing the Group Rights and I am trying to find a way to give an extension the right to have access to all company's recordings, except for the calls that another specific extension (the owner of the company) has made. Is there any way to achieve this? I see two...

  11. Rights - Extension manager - Not allow permissions to Whisper/Listen

    Hello 3CX Community, We are two admin with role Extension manager. There is our outsource partner which is above us and he is Super Admin (i am not sure of right name of this role, because i was never login in as Super Admin) Function Whispering/listening works great, but our CEO doesnt like...

  12. Group Management

    Hi all, Hope all is well! I need to dedicate a range of extensions. Lets say 100 till 200 to a department. Now I want that range can only see and call those extensions and not all the others. Ex: I want that 101 can see from 100 to 200 and not 010. I have all the extensions in their...
  13. Telecomlijn

    Option to make call history queue visible for agents

    From an earlier post I understood that "You cannot see the call history of the queue individually and see who answered this call without looking at the system Call History or running reports" but a lot of our customers using queues, ask us why they cannot see queue call history. When looking at...
    • Telecomlijn
    • Thread
    • *queue call history rights visibility web client future
    • Replies: 0
    • Forum: Windows

  14. FR: Option to disable webmeeting recording

    - Feature request - Idea: An additional option "disable webmeeting recording". Reason: We cannot use webmeetings because management, works council and data protection officer are not happy that any webmeeting organizer can record a session at any time. Implementation example: A new checkbox...
    • Raumpatrouille
    • Thread
    • extension feature request idea options record recording rights user rights webmeeting
    • Replies: 6
    • Forum: Web Client
  15. sperlkrieglmeier

    Dedicated extension right to see the "Call Log"

    I need to change the right for users so they can only see the Call Log if they log on to the Management Console. At the moment you have to grant them the right for "General System Administration" that they can see it, but then they have too many rights in the system. This feature is requested...
    • sperlkrieglmeier
    • Thread
    • call call log call logs extension extension right log rights user user right user rights
    • Replies: 0
    • Forum: Server

  16. 3CX Meeting rights options

    Dear Community, I didn't found where allow webmeeting organizer to check or uncheck meeting participant rights. It's the same for 3CX Windows Client Thank you in advance for your help. Regards,
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