ring group

  1. Solved Analog extensions and ring groups/call queues

    I have a customer with both IP phones, and some old analog phone connected to a V18 3cx using an ATA-device. My problems are: - these analog extensions aren't listed on the company phone book - I can add these to neither a ring group, nor a callQ Anyone having a solution??

  2. Solved Ring Group Including External Number

    Hi all, Am having a play with 3CX for a personal project and am wondering if it's possible for this kind of scenario? Calls come in one trunk and go to a digital receptionist. Then it goes to a ring group which rings 4 extensions in a ring all configuration - however one of them will not be...

  3. Exclude mobile app from ring groups

    Is there a way you can exclude the mobile app from ringing when a ring group does, but ring when a call to the extensions DDI is called?
    • Matt_AIT
    • Thread
    • ddi mobile app ring group
    • Replies: 1
    • Forum: Android

  4. Solved Limited external calls from Queue and Ring group

    I have a Enterprise license with 8 simultaneous calls and a trunk with unlimited simultaneous calls. I have 6 agents in the Ring group (Ring All Strategy) or Queue. I set on all extensions Forwarding Rules -> External Calls -> Forward to Mobile to make calls go directly to the mobile phone...

  5. Solved Ring Group - Press zero to go to operator at any time

    Hi All, I had a question today that I could not answer. A client has a (prioritised hunt) ring group setup with a number of members, all of which get 10 seconds before it moves on to the next (then finally to a dummy extension's voicemail), and wants to know if they can let callers press zero...
  6. blancers

    Solved "RingAll" not working in Ring Group

    Hi everyone, The image shows the scenario of the 3CX v16 environment which is installed on Raspberry Pi4 My ultimate goal is to ring all the devices when dialed from Akuovox to ring group, which is 8000. But whenever I dial 8000 only 1 device rings and the rest shows MissedCall. I've 16 Sim...
    • blancers
    • Thread
    • ring all ring group
    • Replies: 9
    • Forum: Other

  7. Missed Call Notification option on Ring Groups

    Hi, A customer currently has a ring group setup that fails over to another ring group if 'destination no answer' (some of the users are in both ring group 1 and 2) the problem this customer is having is that if someone answers the call in ring group 2 the users in ring group 1 and some users...
  8. jpskinner

    Troubleshooting Ringing Devices

    Hi all, Please could you assist with the following? Having an issue with a Call Queue - when I ring it, it only rings one (4004) Grandsteam WP810 instead of both (4004 and 4005), however if I ring the DDI for 4005 it works fine. Strangest thing is when I change it to a Ring Group it rings...
    • jpskinner
    • Thread
    • call queue incoming calls not ringing ring group
    • Replies: 8
    • Forum: Other

  9. Setup Ring group with the option of calling extensions directly

    Hi there! I am having the following issue. I have a Sipgate Trunk with 3 numbers and I have chosen one of them as my Мain Trunk number. They will be used with 3 physical phones. I want to set it up the way that when an incoming call comes in, all 3 of the phones will ring. But also need to be...
    • Izata
    • Thread
    • inbound call ring all ring group sipgate sipgate trunk
    • Replies: 3
    • Forum: Phone System / PBX
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