router

  1. 2 Yealink Phones 1 Extensions not Working

    Hello All, We currently have a Yealink phone/extension set up as a router phone(T87W). The same extension was previously set up on a T48G. When we did the switch from regular to router, both phones were still working but now the T48G is no connected (No Service) even though in the same wifi...
  2. GoldenYears

    Callee showing as "ROUTER"

    Hello! I am in the process of upgrading all our servers to v20. I have noticed the below on a few of them. Why would the callee say "ROUTER" when they name of the extension is right there and this was not a thing in v18? It's in a department. This is an internal call from one extension to...
  3. Making an already deployed T53 into a router phone

    Hi, I've got a T53 handset which has already been provisioned and has very recently been installed in a remote location. It is not currently set as a router phone/SBC, but I now need to somehow make that handset a router phone. I can't see an option to do that on the 3CX side unless I've missed...
  4. kinetix

    Router Phone Setup

    The only way to Create a Router Phone today is to use the Web Client. That is OK...however, if you use the Web Client to Create the Router phone at the same time that you are creating the Extension itself, there is no option to change the Extension Number you are creating, it simply takes the...
  5. Using all router phones.

    I am doing a 70 ext install I just won. Is there any reason not to use all router phones without any phones tethered to them? Would having 70 SBC's showing up under trunks be an issue? If not it seems like a no-brainer. Then I would not have to worry about 9 phones stopping working if someone...
  6. How to configure a Draytek with hosted 3CX

    Hello, I work for an IT Support company and several of our customers are looking at VoIP systems. Personally, I've used 3CX for as long as I can remember but only the on-premises install. I am looking at deploying 3CX hosted solution for our customers but I'm running into a lot of problems...
  7. AWS Route to 3CX SIP FQDN

    I have a debian instance setup and running a 3CX environment in AWS. My 3CX fqdn that was setup by 3CX automatically during the build out looks like companytest.3cx.east.us and in AWS I have a route setup in route 53 that points the public IP of the 3cx instance to a custom domain...
  8. Network setup, two nics, 3CX tunnel problem

    Hi, we have problems to setup our 3CX environment. Our current setup: LAN: 172.21.3.0 WAN: 192.168.1.0 3CX has two nics, one for LAN (172.21.3.1) and one for WAN (192.168.1.1) FQDN is defined Local DNS resolves FQDN to 172.21.3.1 Router (192.168.1.254) is forwarding all relevant ports to...