rules

  1. Number handling of outgoing international call (V20 Pro)

    Hi there, I´m a little bit stuck in handling outgoing numbers. E.g. If I call a +49123456 3cx handles this number without the international prefix as 123456. On this number my outbound rules are working. On ever number (national, regional, local) outgoing calls are working. But if I explicit...

  2. Outbound Rule for Irish 0818 numbers.

    Hi all, I have rules setup and working for Irish freephone numbers 1800 and 1850. I have tried adding 0818 to this rule and creating a separate rule for 0818 numbers but nothing seems to work. I have attached a screenshot of the rule, maybe I'm overlooking something?

  3. Solved forwarding rules exceptions

    hello, I am searching why, in the extension forwarding rules exceptions, there is no option to just accept the call. Let me explain the situation : I am trying to whitelist some DID numbers outside of office hours to a certain extension (lets say extension 3000). The best I have found is to...

  4. Could someone clarify the difference between caller ID reformatting and outbound rules?

    I'm looking to enable my users to make calls to local numbers without dialing the local prefix. i.e. say our locality has a prefix of 01234 and local numbers could be anything from 1000 to 9999999. I see two possibilities one is to setup caller ID reformatting for outgoing calls catching any...

  5. Emergency Numbers

    I just had an issue with a client who needed 911 and it didn't work even though I thought I had the system configured correctly. I had 911 set as the emergency number. I also had on the outbound rules the Emergency 911 rule modified to prepend a prefix number required by our provider when using...
  6. SonnyPeas

    Solved Random DID appearing and Caller ID not working

    Hello there, Here is the issue - My pilot DID (only DID in trunk) is say 123-xxx-xxxx now when I make an outgoing call, the receiving end gets 869-xxx-xxxx I'm going insane trying to figure out where this number is even coming from. anyway, what I need help with is just making sure Receiving...
    • SonnyPeas
    • Thread
    • 3cx call caller id custom rules did general outbound pilot did rules trunk
    • Replies: 10
    • Forum: Phone System / PBX
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom