salesforce

  1. Outbound Calls via Salesforce Cases?

    Hi all! I've been reading through the great document on Salesforce integration provided here but have encountered something that is not covered, but could be really handy. Has anyone discovered a way to add a "Call via 3CX" link on a Salesforce "Case" page? The contact phone for the customer...
  2. call on 3CX that redirect on Salesforce open new case layout page

    3CX window phone application already installed in system and configured with salesforce account, Actually , want to do that if i am trying to call on 3CX softphone and it is redirecting to salesforce account for open contact page, but i want to open new case page. thanks in advance.
  3. Salesforce incoming calls problems

    Hi, we have been experienced issues since salesforce force us to change password of some users. We change password, regenerate security token and change credentials on 3cx salesforce plugin and nothing, outbound calls runs perfect but incoming calls don't open lead or account card. When we...