smb

  1. T54W Router Phone provisioning fails - provisioning URL returns 404

    Hi all, I'm setting up a fresh 3CX SMB Cloud instance with a Yealink T54W as router phone and several T46S as regular extensions behind it. What I've done so far: Updated the T54W to the correct 3CX-supported firmware (96.87.0.22) Updated all three T46S phones to 66.86.0.180 (had to go...

  2. Scheduled backups fail to launch, but manual backups succeed

    We are managing 2 separate 3CX environments, one for a customer and one for ourselves. Both systems are set to run scheduled backups to an SMB share (separate folders for each system). The first system stopped doing scheduled backups on the 2nd December. When it stopped I checked the SMB...
  3. Earthbound

    Solved Remote Storage: unable to use SMB path, no error details given.

    Version 20.0 update 7 Build 1057 running on Windows Server 2025. I am using the PWA admin console and I am presented with a flag about setting up remote storage. I created a network storage location and confirmed that the assigned account in the remote storage panel has full read/write access...

  4. Ring group and Queue only rings one person

    I have a new SMB free instance with five users. I tried creating both a ring group and a queue, no IVR's just straight ring all. But it only rings the system owner extension however and when that is busy, the calls go straight to their voicemail. What am I doing wrong? I have added all five...
    • MartinAndel
    • Thread
    • queue ring group smb
    • Replies: 4
    • Forum: SMB
  5. NWIT Admin

    SMB - first router phone blacklisted IP on setup

    I am hesitant for the transition to V20, but look forward to it in the long run. That said, I seem to have encountered a strange issue when I setup a 3CX hosted V20 SMB for the first time and I hope that someone can guide me to a proper solution. Short version: First phone addition at a...
    • NWIT Admin
    • Thread
    • edit blacklist ip blacklist smb
    • Replies: 8
    • Forum: SMB
  6. NWIT Admin

    SMB MoH unavailable - request to add

    Request: I have a request that custom MoH be added to the SMB edition. Reasoning: I serve a dozen franchisees (some 3-6 employees where SMB would be perfect, some 15+ that must use pro) where the corporate headquarters requires a corporate MoH. I hardly think that a custom MoH is a PRO...

  7. Router Phone Fanvil V62

    I have a Fanvil Phone V62 on firmware 2.12.16.20. I followed these steps here: https://www.3cx.com/sip-phones/fanvil-v-series/ to configure the phone, however, at the office, it blacklisted the IP and when I took the phone to a new site it also blacklisted the IP of that location as well. I have...
    • SFRAZ1
    • Thread
    • blacklist whitelist fanvil router phone smb
    • Replies: 5
    • Forum: SMB

  8. Music on hold and other Miscellaneous problems with the web client

    Hi, I'm an IT rep at a small business. Currently I am using 3CX's smb package to trial it. I am setting this up without partner support due to the price they wanted to charge me to setup somethign simple. I am having some issue where I cannot setup a custom music on hold in the web client. The...
    • ITman1994
    • Thread
    • moh smb
    • Replies: 1
    • Forum: SMB

  9. Solved Fanvil x4u-v2 router phone not connecting on SMB

    Hi All, Brand new phone - x4u-v2 bought to be a router phone - Latest version firmware - details displayed on Fanvil phone portal X4u-V2 - V2.0 - 2.12.16.17 Shows my name & extn details on display that is on the 3CX SMB Admin portal. Shows in the Voice & Chat area as 3CX SBC Router phone -...

  10. No Management Console on SMB?

    Am I correct in assuming there is no Management Console on SMB/StartUp10? It's not listed on my webclient as it shows in some images in your training pages.

  11. Solved SMB Backup Location

    I'm following the article here. https://www.3cx.com/community/threads/smb-backup-location.70518/page-2 And still not able to connect to SMB. Has anyone else successfully done it? I have tried: Network path smb://IP/3CX/Backups/ Domain: abc.local Username: admin Password: 12345 Network path...
  12. stewardson

    Issues Setting Up SMB Backups

    I'm having an issue setting up an SMB backup to a network share on a different server. The PBX is not in our backup software because it's the only server on site and the rest are in a datacentre. I'm trying to use SMB to connect to the network share and it just keeps giving me an error message...
  13. Farrside

    SMB backup to Azure storage account

    Has anyone got SMB backup working to an Azure storage account from a Debian instance of 3CX? My configuration is as follows: Network path: smb//storageaccname.file.core.windows.net/3cx-backup Domain: Azure User name: storageaccname Password: longkeyendingwith== Error: Cannot connect to SMB
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