sms did

  1. kinetix

    Inbound SMS Auto Reply

    I have seen this discussed from time to time, but I am not seeing anything current. We have had a few clients asking about SMS Auto Response again. I know it is not available out of the box. I am curious if anyone has successfully integrated a solution with 3CX and/or Flowroute. I am not super...
    • kinetix
    • Thread
    • sms autoreply sms did sms inbound sms inbound did
    • Replies: 1
    • Forum: SMS

  2. How to differentiate on which DID an inbound SMS was received?

    Hi there, I have one user with 2 DIDs assigned. When I post to the 3CX API using each "to" number, I can see that 2 distinct "chats" are created. When I reply, it uses the correct DID for the reply. There doesn't seem to be any way to distinguish in the interface, though, so although the...
    • iaindooley
    • Thread
    • sms sms did sms inbound sms inbound did sms issue
    • Replies: 1
    • Forum: SMS
  3. VoiceAndMore

    Split SMS / VOICE calls

    Has anyone determined a good way to route SMS messages to one person or group of people while voice calls go to another? We have many customers that want to use their PRIMARY number as the SMS number.. However, they want a different person to monitor SMS and others to take voice calls. At the...

  4. Missing the SMS tab in my SIP Trunk settings

    I am attempting to enable SMS on existing DID's as described here. We have enterprise license on v18.0 (Build 965). When navigating to the existing SIP Trunk or creating a new SIP Trunk, I dont see the SMS tab to enable SMS and create/view webhook details.
    • MARLEY JAFFE
    • Thread
    • sms did trunk configuration
    • Replies: 25
    • Forum: SMS

  5. The number you specified has active conversation with extension 2002 already

    We have a real estate client who likes to forward all user communication phone calls and texts to other users while they are on vacation etc. We helped them do this by changing the DID route in the SMS settings. The problem we encountered was when the user returned from vacation and put the...
    • WavED
    • Thread
    • sms sms did
    • Replies: 3
    • Forum: SMS
  6. Jases Brown

    Forward SMS

    Has anyone discovered a way to forward SMS based on extension status? We are hoping to be able to create a "Vacation" status that not only forwards our DID calls to someone else in the company but also forwards the texts to our DID as well. Is this a thing and I am just missing it?
    • Jases Brown
    • Thread
    • forward sms sms did text
    • Replies: 1
    • Forum: SMS
  7. accentlogic

    Show the Destination DID for SMS in Conversation History

    Currently only the Queue Name is show on text messages sent to a DID in Conversation History. Text messages sent to a DID routed directly to an extension do not show the DID, only the assigned extension. Queues or Extensions can have multiple DID numbers routed to them. This information would...

  8. DID SMS to EMail...worth it?

    Now that several SIP providers offer SMS texts to DIDs which can be routed to email or another SMS number...is it worth looking into cutting the umbilical cord on cell phone providers forcing a minutes plan? Looking to save our clients money on corporate cell phone plans by porting their cell...
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