startup

  1. Inbound calls getting fax tone.

    Outbound calls are working fine. Inbound calls are going to what sounds like a fax handshake tone. As I understand startup has no faxing capabilities (so there's nothing for me to disable), and I am unable to see any logs. I do see that the system is receiving the phone call and routing it to...
  2. Inbound Calls State Unavailable

    Working with StartupPro hosted trial to evaluate for a business. Inbound and outbound SIP through CallCentric established, and the DID is an assigned local number. Outbound calls work great (aside from having to dial 1 every time), but I keep getting an unavailability message when calling into...
  3. Solved Office hours

    Hello, on startup pro I have set office hours however I'm still listed as available and I receive calls outside office hours. I would like to listed as do not distrub outside office hours. How can I do this (not manually) ? Thanks
  4. How to disable email notifications in STARTUP PRO hosted ?

    Hello, I would like to disable the email notification that every user belonging to a ring group (ring all) receives when a call is not answered. I'm on 3CX STARTUP PRO hosted version.
  5. May I bridge 2 Startup instances together?

    Hi, Sorry I need to ask the question here because I haven't created a Startup instance just yet. If I want to try and learn about bridging 2 3CX instances together, may I apply for 2 StartUp instances and try the bridging configurations? Alternative may I apply for 2 Startup instances and...
  6. BizWebConsulting

    Apple iPhone 12 / No Ringtone

    I've received a call from a client just now who is using the 3CX Startup and an Apple iPhone 12. The customer is advising that there's no volume when there's a call and he's generally getting a "missed call" notification. It was working when we had set it up originally but all of a sudden...
  7. telforce

    Inbound calls not working on Startup Free hosted edition

    Through our partner portal i have created a 3CX Startup instance and started testing. According to our accountmanager this should work out of the box once a DID and trunk is connected. Test results: -outbound calling works -inbound calls end up in a 3CX voicemailbox I checked the routing...
  8. StartUp keeps reloading in Firefox

    Hello All! I'm trying to use StartIp but it keeps reloading the page. It is hard to log in. When I am logged in keeps reloading every 5 seconds or so. This is with Firefox on Linux on two seperate systems. Does anyone else have this? Kind regards, Strelok
  9. Unblocking / blocking IP addresses

    Hello. I am a user of the StartUP cloud service, at the beginning I would like to thank you for the tool that greatly expands customer service. However, I have quite a big problem - I have no idea how to get to the Management Console. I got access data to the webclient, following this direction...
  10. Solved Contacts not visible for all User

    We use the StartUP Solution and everything works fine by now but when I create a new contact it's not visible for other user. I read that to make sure that all user have acess you need to create contacts via Management Console. But as we use the StartUP solution we don't have access to the...
  11. Start minimised

    Hello There are multiple topics about this over the past 6 years (or more) and nothing has been done. Frankly this is unacceptable. Every single program that autostarts has the option to autostart minimized. Even spotify, the bane of all UX. It really is time to add this. Any developer can add...