status

  1. Solved Shared Park Status on Mobile App

    I know for the desk phones this works by showing a red BLF when a call is parked but I was wondering if there is a way to show that a call is parked for a Shared Park extension on the "Status" area of the mobile app? We do have the Enterprise edition license and have configured a Temp Extensions...
  2. Employee Time Clocks & Attendance Systems Integration - Update 3CX Status on Clock-In/Out

    Hello all, I would like to share a powershell script, I just did complete. The script is reading clock-in and clock-out events from a SQL database and then is updating the 3CX status of the users to be available when clocked-in or away when clocked-out. The script is directly calling the 3CX...
  3. Solved How to receive only external calls?

    Hi, Is it possible, using a user-modifiable status, to receive only external calls? Internal calls would be diverted (or just ended) , and external calls would ring on the extension. Thank's for your help !
  4. Separate forwarding rules in status available for "Busy or Not Registered"

    What about separating the forwarding rules for Busy or Not Registered? Many of our customers don't use the 3CX App for iOS/Android, they only use the Webclient or now the 3CX Desktop App, and when they are out of office, they are not registered in view of the phone system. Some of the customers...
  5. Change status by script automatically

    Hello, I'm facing to an issue. My users are stamp their time on a web site who give them a status (Present, away, holiday). I've made a script who get this informations and now i want to update they 3cx status by scripting. My 3cx serveur V18 last version is based on the debian version. i'v...
  6. Solved No missed calls when using "End Call" option

    Hello all, if the option "End Call" is selected in the forwarding rules, then no calls or missed calls are displayed. In addition, the call list only shows that someone has called "N/A", which is also not useful. Example: I am in a meeting and therefore set the "Do not disturb" status with...
  7. MidiTélécom

    Implemented Bring back the custom message status edit on V18

    Hi everyone, I'm updating my PDF for the webclient, but there is a feature that I love, just disapear in V18. The custom message for status edit. Fast & simple, was a good way to edit this, more since the "parameters" hidding in the 3 dots menu. Is this possible to bring back ? Thank you!
  8. FM Telecom B.V.

    Automatically logout agent from queue after missing a call from that queue

    As previously already reported as feature request directly, my client has asked to also create a post on the feature request part of this forum so they can check the progress. This request has also been done in 2019 in this threat...
  9. g.fiszt

    Option to add more presence status

    Hello, I think it would be nice if we were able to add more statuses beyond the 5 that we have. I know that we can change the name of 2 of them. But sometimes we need more options. Perhaps if we couldn't add more statuses, it would be interesting if we could change the names of all the 5 or at...
  10. g.fiszt

    Change or Add user status

    Hello! I'd like to know if there's a way to add new status for the users or change the names of the "Away" and "Do not disturb" status. I know that 2 of the status are customizable, but I need more than 2. Is it possible? Thanks!
  11. Solved No terminal in 3CX dashboard

    Hello, I have a pretty specific problem, I hope somebody would be able to help me out. I have two almost identical 3CX installations. Both are 3CX version 16.0.8.9 Both are running on Debian 9.9 Stretch One installation shows the terminal button in the 3CX dashboard, the other doesn't. The...
  12. O365 sync with extension.

    Hello, I would like to know if it's possible to change extension status based on O365 status IF extension wasn't created by O365 sync? For example, I manually created 3cx extension 05 with email [email protected] while on O365 I already have user [email protected]. Is it possible to sync...
  13. Idea for automated status changes

    Hi there, I'd like to propose the idea that an automated status change, should include the option to select the status. We have 5 statuses to chose from, but only "away" is currently the one the automated status changes into. Best regards, Felix
  14. Solved Extension DND export value "bug"

    Hi, I think I've found a bug with an extension setting. When I set the extension status to DND via a webclient, android phone, Yealink T46S or via the management console. The value in the export under the column "DND" doesn't change to 1. The reason why I ask this is because a customer of ours...
  15. accentlogic

    Status & Custom Status Upgrades and disable PUSH with Ring My Mobile

    Requested by @AE-IT Feature Request: Status & Custom Status Upgrade. 1) Adding an additional "Available + Mobile App" status so there would be two default "Available" statuses. 2) Make existing custom statuses more flexible by allowing us to choose if they act as an "available" or an "away"...
  16. [Mac] Can't close the status menu

    Hello, When clicking on your status in the Mac desktop client to change it the menu stays there and there is no way to close it except for closing the client and re-opening it. See the attached screenshot. Cheers
  17. Nico!

    Status "Call Flow Apps" as destination

    Hi, It would be nice if it was possible to configure a call flow app as an unanswered or busy destination in each extension. Actually the workaround is to configure a ring group with call flow app as destination on an unanswered call but it use a lot of numbers in complex systems. Have a nice day.
  18. Telecomlijn

    change status via dialcode of other extension

    It's great to be able to change your status via a dialcode of your own extension. (*30, *31, etc etc) when only using phones. It would be even better if it would be possible to change the status of another extension this way. Is there a way to do this? Incoming calls to a general business...
  19. MidiTélécom

    Schedule status for specific days, weeks,...

    Hi everyone, Today, we can only setup status for the next 15min, 30min, etc... but we can't schedule for a specific range of day, week. One of my client was thinking about it and it can be a really cool function so I share the idea here. Thank you,
  20. Fanvil X6 BLF status issue

    Hey, Have a Amazon Lightsail hosted 3CX running the latest (not beta) V16. Have a bunch of Fanvil X6 handsets all running Firmware 1.10.8 which is the latest 3CX supported release. all the phone templates are up to date. The issue we're having is that sometimes when an extension is on a call...