status

  1. Show current extension status in Webadmin

    Hello. I think it would be great if you could see the current status of an extension (e.g. Available, Out of office, etc.) in the webadmin under extensions. This would make troubleshooting in some situations way easier. For example: Customer accidentially switched his status, therefore other...
    • Sommer
    • Thread
    • extension status troubleshoot web admin
    • Replies: 1
    • Forum: Server

  2. Use 3CX as time tracking

    Hello all, A client ask us if he can use the extension's status has a time tracking. When he come the morning, he change is status to "Available" and when he leave, he change to "Away". So he know when he come in the morning and when he leave the office. It's could be a goad idea to have a...

  3. Status of Analog Lines on Yealinks

    Please forgive my competency since I am new to 3CX. My friend's business has a 3cx phone system and they have an analog gateway (Wellgate 2540) that talks to their 3cx server onsite. They would like a way to show all incoming lines (2 Analogs) and whether they are currently in use. I poked...

  4. Solved Ext with two status: A

    I have an extension (755) stuck in Do Not Disturb, calls to this extension go directly to vms. The extension shows as available on the web client and queues. I have connected to the extension via the web client and dialed *30, still cannot ring extension. On the mobile app the status for this...

  5. Separate timers for Forwarding Rules

    Our goal is to allow an end user (classroom teachers) to select a status that allows internal calls to ring and external calls to go to voicemail. If a status had two timers, a timeout for internal calls and a timeout for external calls we could create a new status (Teaching) that the user to...

  6. Add a "No Forward" Option to Forwarding Rules.

    Actual it is not possible to choose an Option (e.g. No Forwarding) for calls that gives the possibility to only forward internal/external calls. If this Option will be available, an Agent can choose to only available for internal calls. e.g if an Agent set his extension to DND external calls...

  7. Allow Forward status to allow call to extension even in busy or away mode

    Hi We have multiple sites that are using queue status for people to be away or out of office to auto switch Q status. We would value the ability to set INTERNAL calls to still call the extension even if the status is away or DND. This would allow Q agents to still receive calls even if they...
    • Nick W
    • Thread
    • queues status
    • Replies: 0
    • Forum: Server

  8. Status of called extension on phone screen / 3cx client

    Hello, It would be nice if you could see the status of the person you are calling. So far you can't call anyone and see what status they have, not on the Phone screen nor the 3cx Client. It would be extremely helpful to have this information when calling someone to get information if the person...
    • DevSepp
    • Thread
    • 3cx client phone screen status
    • Replies: 0
    • Forum: Server
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