timeout

  1. Play promt and end call after credit is used.

    We are currently trying to set up a CallFlow that queries a user's credit balance on an incoming call with an http request and then starts a timer based on the credit balance as soon as the call has been transferred. Unfortunately, we cannot find a way in the Call Flow Designer to play a prompt...
  2. MidiTélécom

    Option for Queues with SBR to skip to the skill group if agents not respond

    Hi everyone, Today if we use a queue with Skill Based Routing, if there is an agent available in the skill group, the ring will still be in the same skill group and never goes to the upper level. That will be great if we can tick an option to make possible the fact of the ring get to another...
    • MidiTélécom
    • Thread
    • agents next skill group queues sbr sbr queue skill group skip skipping timeout
    • Replies: 0
    • Forum: Server
  3. Bly

    Solved Forwarding to external number

    Hi all, on version 16.0.655 (hosted on Windows) I'd like set up the (standard) digital receptionist to forward to an external number some keys. As long as the option "forward to" is not there, I had created an extension with mobile number the number I want to forward to (I call a landline...
  4. MidiTélécom

    Make Queues with SBR skipping to another skill group

    Hi everyone, Today if we use a queue with Skill Based Routing, if there is an agent available in the skill group, the ring will still be in the same skill group and never goes to the upper level. That will be great if we can tick an option to make possible the fact of the ring get to another...
    • MidiTélécom
    • Thread
    • agent queue sbr skill group timeout
    • Replies: 26
    • Forum: Server

  5. Tunnel instability between 3CX server and 3CX SBC

    Hi, I have some reconnections between the 3cx server and the 3cx sbc, about 1 to 4 times per day. Each time, the server, or the SBC, complains about a keep-alive timeout, and stop or restart the tunnel. We could think that it could be a network lag, but I managed to find that during this time...

  6. Sip Trunk Registration Not Automatically Refreshing

    Has anyone run into the issue where the SIP Trunk registration is automatically showing an update registration? Our Trunk provider is Sip.US. In the options tab I have set the registration timeout to 1 minute. The trunk provider is seeing a 200 ok message come from us every 60 seconds or so and...
  7. Patrick Smalley

    Remote Backup Behavior Change

    All remote backups need to have their behavior changed. It seems that the backups will connect to the remote destination, (opening the data and communication channels), create a file then sit there while it gathers the data for offloading. What should happen is the PBX should run the backup...

  8. Solved 408 Request Timeout/REGISTER from local

    Hi, since yesterday one of our SIP-Trunks cannot register. I don't understand, why the 3CX is getting Timeouts, because the provider send a response to our register request. I tried the following steps to resolve this issue: - DNS works - Provider said everything on there side is normal -...
  9. Levi Koenig

    Change The Timeout For Web Meetings?

    We have a few remote offices with an interview room in them.The idea is to create an account for each interview room and then use the personal web URL for our staff to click on to automatically connect to that interview room via 3CX video meeting. For this to work as seamlessly as I want it to...

  10. Solved Increase Registration Check Frequency

    I have a system containing several phones that are connected to but not provisioned by 3CX I would like to receive a email if they drop from the network quicker than the 30 minute timeout it takes to realize that extension is unregistered and send the notification email. Is there a variable or...

  11. Solved 408 Request Time - Vonage SIP

    Hello, I just set up 3CX with my Vonage SIP and it registers ok, but when I try to dial out I receive request time out. SIP Server/Call Manager ID: 12294 Call or Registration to 94164390000@(Ln.10000@Generic VoIP Provider) has failed. 52.10.131.10 replied: 408 Request Timeout; from...
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