transfer

  1. Transfer voicemail across bridge.

    Here's a goofy one: I'm trying to transfer voicemail across a bridge. Outbound rules work for direct extension dialing and call transfers across the bridge but when checking voicemail and hitting the default option 5 to transfer, any extension outside of local is "extension not found". Not a...
  2. Transfer Issue

    Hi there, We have an issue with transferring calls, internal calls work great but when an external call comes in and we try to transfer this call to an internal or external number the originating call is left on hold. If the external call rings in and is then transferred but the swap button is...
  3. Zelker

    Calls stuck/holding on Queue or Droping after a Transfer Issues

    Good Afternoon, guys. I need some help on my 3CX system at corp. Sometimes a random call, when answered and transfered to a queue, it's been dropping (like if i ended the call) or stuck on queue. No matters how i wait, the call still stuck on queue, 5 minutes, 10 minutes, 1 hour, and if i don't...
  4. Show 3cx Outbound Number when transfering to cell phone

    Hey there! Looking in to this for 2 days now. We have a Extension which is supposed to be an IT-24/7-Emergeny-Number. When this Number is called outside business hours, it transfers the Call to a Ring Group. In this Ring Group there are 4 Pseudo-Extension with only a mobile number configured...
  5. Solved iOS / Android App Attended Transfer to Outside Number not working

    Dear all, since we updated to v16 some strange issues appear on our and customers PBX. When you try to do an Attended Transfer via the iOS or Android app to an outside mobile number the following issue occurs: After pressing Attended Transfer you can call the outside number and speak to them...
  6. Calls drop on Transfer

    We have an intermittent issue when we transfer calls from a Yealink T29G to another of the same the call gets cut off. both phones set to attended transfer. When the call gets answered the call is not there. I have checked, the call log, the call shows as not answered by the extension. Any...
  7. Andriy

    Fanvil phones x3s and x5 2.10 firmware bug

    Dear Team and Members I have found a bug in Fanvil x3s and x5 firmware. I have a few problems with transferred calls. Unattended transfers work just fine. but on Attended transfer, after the transfer is completed, the final destination (call receiver) can not hear the original caller. I have...