Hi guys,
I need some help or comment about how to receive and listen a wav file from web services via requested link and get back wav file and forward/transfer a phone call to another web services come from this link?
I created this schenario but didn't create VAD yet and woul like to get any...
Hello,
our users have a desk phone and a DECT Phone (both SIP standard) using one Extension.
Also, it is configured as busy on busy, so other callers get a busy tone, when one of the phones is busy.
How can you transfer a call from your desk phone to your dect phone?
If you call your own...
Hi,
I have noticed that every so often, when an external party calls in and is transferred, the receiving agent cannot hear the remote party, but the line still shows as connected on the phone.
We use Yealink devices setup as remote stun, with the latest supported firmware, individualized SIP...
I am new to 3cx and testing out all of the features. Almost everything is very straight forward.
We are however having some issues in making a conference transfer or warm attended transfer.
I will go through how I need to use it since I can see in prior posts there is some confusion over this...
Hi
I am trying to active this following as part of a bigger project..
After meeting certain criteria (this part of the VAD is done ) the call is transferred once this call is answered
The agent (person who answered) is required to input a pin to continue with the call , and then various...
Hi
We use intercom as a work around to have transferred calls connected instead of alerting/ringing at the transferredToDevice.
E.g. when we do a retrieve from hold, we use TransferCall(SP0, callID, *9102) to get the call in a connected state at device 102.
The benefit is that the call does...