transfers

  1. Adding a Third Party to a Call then Leaving

    Hello, Our client has a request for the functionality to, while on the phone with a caller from the queue start a 3-way call with a staff member. After the introduction, the queue agent would leave the 3-way call with the staff member and caller from the queue staying in the call. They are...

  2. Transfer from IVR (extension dialing) not always sending at correct extension

    Hey guys, Weird issue, Sometimes, a client will call and dial the extension he wants in the IVR (nothing new here) but the call will not go to the correct extension, it randomly goes elsewhere. The call logs shows that he dialed the other extension and not the real one. Example: external...

  3. Transfer call between your own numbers (e.G. Desk and DECT Phone)

    Hello, our users have a desk phone and a DECT Phone (both SIP standard) using one Extension. Also, it is configured as busy on busy, so other callers get a busy tone, when one of the phones is busy. How can you transfer a call from your desk phone to your dect phone? If you call your own...

  4. 3CX Call Control API - Transfer or Divert?

    Hi, I'm looking to build the following flow. Let me know how this can be achieved with call control API/PBX configurations. 1. An incoming call lands to a DID. 2. The call should keep ringing. What API should I call here? 3. In the background, I need to create a virtual extension realtime...
    • Yoyoboy
    • Thread
    • call control api call queue diverted extension id transfers
    • Replies: 2
    • Forum: Other

  5. Calls wont transfer.

    I have a new 3CX setup on a Hyper V client with 4 V-NICs 2 for sip providers A and B both have QOS hand-offs. from their own router. ATT & Cox Cable 3rd is a air-gapped network for my internal phones. the last is the Internet facing Network. We are having a problem transferring calls, any time...
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