unregistered extension

  1. Solved Extensions showing not registered for soft phone users V20

    Hello, I have a client who a majority of users work remotely. They use their cells to register their extensions to their 3CX app. I have been noticing when the users close the app on their cells that the extension becomes unregistered in the PBX. Calls cannot be transferred to these users and...
  2. TLCtech

    Solved User constantly showing as "unregistered"

    I have a user who is always showing as "unregistered". When I look from the user's end, it says she is available for calls. She is getting messages and replying. I am not sure why it shows as "unregistered". Any help is appreciated. Thanks. EDIT! FOund my answer just after posting this...

  3. All extensions unregister and re-register simultaneously

    We're having an issue where all of our extensions unregister and re-register all at the same time. We're using a variety of Yealink, Polycom and Grandstream phones with a variety of different connection methods including Direct SIP, Local LAN, etc. Doesn't matter what phone or connection...
    • Jagk23
    • Thread
    • aws grandsteam polycom sip unregistered extension yealink
    • Replies: 29
    • Forum: Phone System / PBX

  4. Solved Yealink T42G register and unregister every 4 seconds

    Hello everyone I set up my 3CX PBX v.15.5 SP2 on a Debian 8. Firewall Checker and SIP-Trunk are configured. Now I got a problem with my Yealink T42G. Required Firmware is installed, SIP Account configured. The number of the extension and the name is shown on the display. Until now, everything...
    • datcom gmbh
    • Thread
    • registration registration status unregisted unregistered extension yealink yealink t42g
    • Replies: 3
    • Forum: Phone System / PBX

  5. Unregistered Extension

    We are receiving the below listed message on our 3cx event log. This is happening on all ip phone extensions. Any thoughts Extension 01 is unregistered, removed contact: sip:[email protected]:50195;transport=TCP;rinstance=0-nuu-hildvyhg.1-xgrrc5vjzyef.nssi;ob;inst="23E354"
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