upgrade

  1. Upgrade 3cx V16 to V18: PBX Azure Debian Separate recordings disk

    With some of our PBX is the cloud we have mounted an additional disk to coupe with the large recordings stored by the PBX. When clicking the upgrade button does this affect the remounting of recordings disk to the PBX?

  2. Solved H3 wont update firmware through 3CX Management.

    Good Afternoon All, I have a self hosted 3CX using FQDN that resolves both locally and publicly, with IP phones on another VLAN / Subnet configured via an SBC. Using FQDN that resolves both locally and publicly. Still in the setup stages of deployment. I have a handful of Yealink T33G, T46U...
    • P4ul
    • Thread
    • firmware issue upgrade
    • Replies: 12
    • Forum: Fanvil
  3. kinetix

    Signed / Trusted Updates for 3CX Upgrades

    With all the new Security being implemented throughout networks, would be great if 3CX would sign their updates with certificates which would allow executables and update downloads to run trusted by various security applications. Mike.
    • kinetix
    • Thread
    • certificate security signed update upgrade
    • Replies: 0
    • Forum: Server
  4. g.fiszt

    Unsupported Database issue after upgrade to V18

    Hello everyone! I've made the upgrade from V16 to V18 and it's completed smoothly. We have a slave PostgreSQL database that we make queries and the results are displayed in some custom dashboards that we created on Google DataStudio. After upgrading to V18, the databases were out of sync, then...
  5. Richard Kane

    Export Phones list into CSV nativly in 3CX

    Is there ANY way of exporting the phones list in 3CX to a CSV either by querying SQL or some kind of file within the 3CX system directory folder? Would be very helpful to get this information so one can filter out phones that need to be upgraded manually due to too out-of-date firmware. Also...
    • Richard Kane
    • Thread
    • 3cx 18 firmware phone upgrade
    • Replies: 1
    • Forum: Other

  6. Solved 3CX Debian OS Update Failed (upgrade to version 18 and Debian 9 to 10 failed)

    Hello, Last weekend I tried to upgrade my local 3CX PBX server from version 16 to version 18 including the upgrade from Debian 9 to 10. After starting the upgrade I get an email after a few minutes with the title; 3CX Notification: 3CX Debian OS Update Failed with the message; 3CX attempted to...

  7. Solved QUEUE, IVR, Ring groups dissappeared after upgrade V18

    what went wrong? It was fine on V16 running on lightsail instance installed by PBX express. Then after the upgrade to V18 I cannot longer see my settings. The PBX voice continues to work as before the upgrade.

  8. v18 Upgrade

    Since we are now in production - I'm paying a lot more attention to 3CX upgrades. Are there any particular gotchas that people have run into when upgrading to v18? I do have a custom template on our Yealink Phones - that I know I would have to rebuild. Its one simple line to remove DND...
  9. SteveITS

    Solved SBC version number changes back and forth

    I don't understand this but figured I should post just to see if anyone else has seen this. Today I was looking at a client's system and it showed the SBC had an update available. I thought that was odd and double checked the ticket from a few weeks ago where I wrote that I upgraded it. It...

  10. Solved Upgrade from 14 to 16 - License Question

    I am aware of the upgrade from 14 needing to first go to 15.5 SP6. My question is, when I restore the backup to 15.5SP 6 and it asks me to input the license, will my new version 16 license be accepted on the 15.5SP6? Or must I skip the license input portion, can I? If I cannot, will the 15.5 SP6...

  11. Upgrading google VM

    Hi, we have a customer that wants to expand their PBX system considerably to the point that they would need to have a more powerful VM hosting the PBX, as of now the client VM is in Google Cloud, does 3CX has any documentation about what is the correct procedure to upgrade VM instances? should...

  12. Upgrading from Debian 8 v15.5 to Debian 9 v16

    Hi I plan on upgrading our server soon and would like some feedback on my plan and if I am missing any steps. Currently we are running a Debian 8 server locally with V15.5 of 3CX. My plan is as follows: 1. Do a full backup of v15.5 and move backup to safe location 2. Uninstall 3CX from...
  13. Andriy

    Increase Sim. Calls number

    I need to upgrade my license to have 8 simultaneous calls. Currently i only have 4. Could you please guide me on how to do that, because system is too complicated to figure out. So far i tried: 1) login to https://customer.3cx.com/prm/mykeys.aspx and go Keys. For some reason i have 3 keys (I...
    • Andriy
    • Thread
    • purchase license sim.calls simultaneous calls upgrade upgrade license key
    • Replies: 9
    • Forum: Phone System / PBX

  14. Upgrade path from 16-3

    We are getting ready to update from 16 update 3 to 16 update 5. Will we be able to just jump straight to 16-5 or do we need to hit 16-4 first? Also, since we will be updating to the final version of 16-5 and not an alpha or beta version, do we still need to install the hotfix?

  15. trouble installing new version as part of an upgrade

    hello everyone i'm trying to upgrade 3cx versions by backing up and re installing a new version however it keeps saying there's an older version, please help me to install the new version and restore my backup.

  16. After latest update Fanvil X5S periodically flashes Upgrade Finished!

    Running 16.0.910 X5S Firmware 1.12.2 Fanvil Template version - 89557 - Not Custom I have deleted the phone from the extension, factory reset the phone, then added back to the extension. Problem persists. I just saw an extra empty entry in the BLF fields that shouldn't have been there, so I...

  17. Upgrading to V16. Re-provision Phones?

    If I've missed a post or information, apologies, but I cannot find a definitive answer anywhere and I have not personally performed a full version upgrade. Assuming all upgrade pre-reqs and procedures are met correctly, I now will have a fully updated v16 system. What actual steps are required...
  18. Shadi Bamalhs (ECOLOR)

    how to upgrade to v16

    I have 3cx v15.5.0 on windows10 , how to upgrade it to V16?

  19. Advice for Adding More Locations- Multiple PBX's or move to cloud

    Hello, We have 3 clinics in different cities and at one of them we tried out 3cx. We have an onsite pbx hosted on a windows machine. We like the system and want to implement it in our other two locations. What do others recommend to do this. The options I see are move out pbx to the cloud and...

  20. Solved Queue menu lost after v16 ALPHA Upgrade

    Hello, I am running a 3cx PBX for 3 months so far, as I am interesting on seeing how this will work in production mode, and today after upgrading to v16 Alpha, I lost Queue menu from my 3cx web management console. My set up was a Queue and an extension only (a Yealink phone) as an agent, logged...
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