upgrade

  1. SBC Update from Debian 12 to 13 Not Detecting Current OS Version

    EDIT: I shut down the VM, took another VM snapshot, and booted up again. After boot up I ran it from my own bash env with just "sudo ./sbcdebian12to13.sh" rather than "sudo bash sbcdebian12to13.sh" and hey presto - it worked! I can't say if it was the reboot or calling the script directly but...

  2. Upgrade from V18 to V20

    Hello, I need to upgrade from V18 to V20, at this moment I have integration with Fidelio on V18, I am interesting will integration kept automatically smoothly? or do I worry on something on 3CX side? Thank you in advance.

  3. 3CX FREE license question

    Hello, I have seen this post https://www.3cx.com/blog/news/free-edition/ saying that the free edition will be back. I am looking forward to it to be able to self host it again but the issue is that apart from that post I haven’t seen or read anymore info on when it will come out or if it already...
    • FilippoSystems
    • Thread
    • information selfhosted update upgrade
    • Replies: 5
    • Forum: SMB

  4. When upgrading to V20, does the mac os app still work?

    Hello, I am aware that with V20 the mac os app is no longer supported, but what happens to the clients that are already installed and set up? Can they still connect or are they going to be dead the moment the upgrade is done? The PWA app will be the alternativ, and this customer will switch...
  5. KMorley

    Yealink SIP-T58W phone firmware downgrade before upgrade for 3CX V20

    I just received a bunch of new Yealink SIP-T58W Pro phones for a new customer installation. When attempting to install these on a V20 hosted system, the phones received their configurations, but would not register with 3CX. The result was a "No Service" indication on the phones and the phones...
    • KMorley
    • Thread
    • 150.86.0.39 150.87.0.15 downgrade firmware sip-t58w upgrade yealink
    • Replies: 4
    • Forum: Yealink

  6. Upgrading from Pro to Enterprise - On-Prem

    On renewal in a few months, when I go with a new license of Enterprise, when the new key is applied does it automatically add features not in Pro, or does a uninstall/reinstall need to be done? Thank You
    • PhoneEP
    • Thread
    • pro license migration upgrade
    • Replies: 4
    • Forum: SMB

  7. Pre Version 20 Upgrade - Phones Provisioned link is done via IP

    Hello! I am upgrading to version 20 next week and I have a question about my IP phones. Most of our hard phone are provisioned via the local IP interface (ex.http://10.1.1.1:5000/provisioning/xxxxxxxxxxxx). When we upgrade to version 20 will these auto re-provision or will I need to do something...

  8. Upgrade from Self Managed V18 to V20 and Hosted

    Hello, I am going to upgrade 3CX V18, which currently has a self-managed status, to V20, which will be hosted by 3CX. After changing the Fully Qualified Domain Name (FQDN), all phones need to be provisioned again. This process will take time, which I don't have, and the phones systems cannot be...
    • Oveis
    • Thread
    • hosted self managed upgrade
    • Replies: 11
    • Forum: US

  9. V18 to V20 Upgrade SP Problem

    Hello everyone and TIA! This is my first post. Been working with 3CX for year and love it. I just performed an upgrade for a customer with a slightly unique setup. I read through all the docs and was aware of the permission changes and all that and i can say that the shared parking is...
  10. Rick-Arcus-IT

    Upgrade to V20 removes out of office setting

    Hi, I have a very simple situation. On V18 we have an inbound rule. During opening hours, the call goes to user 201. Out of office hours goes to an IVR which plays a prompt that the office is closed. When I upgrade to V20, the DID is placed on the user, but there is nothing done with the out of...

  11. Solved V18 to V20 upgrade problems

    Hi I'm hitting 2 issues when attempting to upgrade to V20 for our on-premise 3CX system. 1. Upgrade from with 3CX V18 starts and signs us out of the Web UI but after hours of waiting the upgrade never completes and we are still runninig at V18. Deciding that this may just be due to the a...

  12. Solved v18 to v20 Upgrade

    Hi everyone, I have been looking online but can't find anything conclusive. We've about ~9 v18 to v20 upgrades for ourselves and the customers we sell this to, I just wanted to get some information on expected downtime. I.E how long does the upgrade take? We'll need to ensure this is done out...
  13. ronenba

    V20 upgrade

    i got an email that I must upgrade the V18 hosted PBX on 3CX to V20 my concerns are: 1. will I have issues? 2. any configuration change? (took me a very long time to get a stable working systems 3. can I stay with V18?

  14. Solved SuiteCRM v7.13 & You are using Unsupported phones or phones with custom templates which may cause issues.

    Hello, My 3CX stopped working now. It is not storing calls in the SuiteCRM database and also it is showing the below error. Need help ASAP! Under Phones, I could see lots of rows are red and it is showing Fw. Version as not supported. I have been having this problem since 1st week of...
    • rsp#24
    • Thread
    • suitecrm suitecrm 3cx client upgrade
    • Replies: 4
    • Forum: Other

  15. Upgrade to v20 with an on-premise installation

    I currently have a 3CX FREE standard installation on-premises on a VM (3CX v18 Linux Debian). I'm sorry to post it here, but I cannot post messages in the "on premise" category. A few weeks ago I upgraded by elevating the VP according to the specs of v20 (2 cores, 2Gb RAM) but ended up with a...

  16. O365 Integration broken after v20 upgrade?

    I had a v18 server (hosted by 3cx) configured, using O365 as both my 3CX email provider and user login authentication. Yesterday I decided to bite the bullet and upgrade to v20. I confirmed that I had an owner account (I have two, both that have worked and successfully logged in using the O365...

  17. v20 Installation (Linux VM on Synology NAS) freezes

    Hello there, i try to install the v20 version as the automatic upgrade from v18 didnt work (and i dont know if and how to rescue that one). So i created a new Linux-VM and did install via manual from 3CX Website. It did go until the screen with "/dev/sda1: clean, 34303/3219456 files...

  18. 3CX failover update

    Hi, We have both 3CX active and passive servers on-premise. I wonder what is the correct update procedure from v18update 5 to update 8? Whill the passive server remain inactive after updating? I would like to update the passive server during office hours when I presume the live system is not...

  19. Updated to Version Number 18.0 (Build 917)

    Hi, I have just updated my free version of 3CX to Version Number 18.0 (Build 917) and it keeps saying "WARNING! You are running a 3CX Free Edition. Registration is required. Do so before 31/12/23" I have followed the info in the More info link but the message remains. I follow the guide and...
  20. JamieLewisIBT

    Restrict access to updating the system at a Manager level

    Can you please restrict anyone other that system owner and system administrator with the ability to update any of the software?
    • JamieLewisIBT
    • Thread
    • console restrictions system owner updates upgrade
    • Replies: 0
    • Forum: Server
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