user extension

  1. Users not appearing online

    Hi there, I'm having some difficulties when trying to do some test calls fora 3CX server I'm configuring. I've created a test user account but despite signing into the web portal with their extension details, I can't see the extension online from the admin portal. I confirmed that this test...

  2. Extension showing old user on phones

    I have 2 extensions that are showing old names. I have 3cx hosted on cloud and using SBC to connect phones. My one location desktop phones all seem to be showing the correct name for the new user, but the other location seems to be showing the old name. For example, Ext 233 is showing Dan on the...

  3. User Rights Management

    Hi, anyone know if there's a more advanced menu for setting up user rights than the one under User --> Rights? Options like being able to prevent the end user from changing settings made by an administrator etc. so that we can sit down with a customer, ask them whether they'd like their people...

  4. Custom default settings for new users

    It would be nice if one could set default settings that new users receive automatically. On many of the 3CX PBXs of our customers we have to set the same settings in the forwarding rules or options for all users. If there was an option in the 3CX settings where it would be possible to set the...
    • marcsenti
    • Thread
    • default setting default settings extention user user extension users
    • Replies: 0
    • Forum: Server

  5. Extension number of a deleted user is still somewhere in the system

    Hi all, I've been reading through multiple threads but could not find an answer to our issue. Maybe someone could help, please? We had a colleague with an extension 0012. After she had left, we deleted the extension and removed her from all call queues, ring groups etc. (interestingly, she was...

  6. CTI User-Experience is missing here! Please update soon! 3 steps to success!

    Hi. Our company just switched to your webclient. We had CTI for a long while and were happy with it. No we are miss 3 major-things. 1. Scale of the window. The active Window is far to big. Please let it scale smaller. Please look at this screen. What would you prefer to work with? The most...
    • fabian merkli
    • Thread
    • call window cti pass on scale to flaw update user extension
    • Replies: 4
    • Forum: Web Client

  7. Forward rules to call flow

    Hi @edossantos, the 3CX team in Germany told me you may can help me with my issue regarding a call flow. I want to forward calls depending on the state of a user to a call flow. If an user extension is unavailable the call should be transferred to the call flow. But unfortunately, there is no...
    • pbr
    • Thread
    • call flow forward rules forward to call flow app user extension
    • Replies: 4
    • Forum: Call Flow Designer

  8. One Extension Experiencing VM outtage

    Hello, We are using the SIP trunk flowroute for our services. Today, they have experienced an entire outage affecting our total phone system. We were not allowed outbound or inbound calls. After they have resolved the issue, I have received notice from one of our extension users that they are...
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