user profiles

  1. New user passwords and password resets

    Hello everyone, we recently updated 3CX and the passwords are no longer being sent in the welcome emails. This would usually be fine and everyone can just set their password by resetting it, but since we use multiple different email domains for each user, it's hard for the users to guess which...
  2. Need a Logout & Login via Desktop App

    Unless I am missing a place to do this, there seems to be a major hiccup in the desktop app... It seems as though the only way to login a new user is via a web-browser and you cannot log out a user in a desktop app (to have no user logged-in). That is an oddly disparted flow. Simply adding a...
  3. Segregating Call Recordings by User Type

    Hi, I've recently joined a business that uses 3CX to run our phone system across the business - which includes a small contact centre that I am responsible for. As you would imagine the contact centre manager that works for me is keen to be able to listen back to calls from her team for...