users

  1. Direct user DDI result in joinable 24/24 even with office hours set ?

    Dear all, Do anybody has a workaround or an explaination why DDI assigned to users are able to recieve calls 24/24 even if they have setted up Office Hours on their profile and/or inside the departement ? Checked all the documentation and nothing really helps me understand why i can call a...

  2. Common Call History

    Hello again dear community. I would like your help on something about the 3cx ios and android app. We are 3 users in the same department and ring groop so in the instance of an incoming call naturally all 3 phones ring simultaneusly. My problem is that if I for instance answear the call the...
  3. Svanur

    User interface

    Hi 3CX mates! I was hoping to see an update to the management console, mostly regarding the view, only visible are the following -> User-Email-Extention-Department-Dids-Iphone..... No Mobile... Seeing mobile is often really helpful, We've got lot's of customers, so trying to find the customer...
    • Svanur
    • Thread
    • user interface users v20 admin
    • Replies: 2
    • Forum: Web Client
  4. ArneDery

    Extra user tab - used in

    It would be very usefull to have a extra tab in the configuration page of a user. This tab would show a used in table. Showing the different ring groups, call queues,... were the user is in. This could look something like this: This would improve management a lot in big setups
    • ArneDery
    • Thread
    • overview used usermanagement users
    • Replies: 0
    • Forum: Server
  5. jack.duke

    MFA Whitelist

    Having MFA for all users now is a great new feature, we love it! Any chance we can get an MFA whitelist option so we don't have to do this every time when logging in from the office IP address? Maybe an option to assign it to certain users or departments? So Admin's are always required but...
    • jack.duke
    • Thread
    • mfa system security users
    • Replies: 0
    • Forum: Server
  6. nicojmb2

    Some users are missing from the login option

    Hi, I've Microsoft 365 users Sign In enable for some users. Today I was going to add a new one and it does not appear in the search dialog.... How i can force a SYNC or somethig to retrieve all users?

  7. System extensions aren't shown

    I'm trying to show some of the system extensions (or all if "some" isn't possible), I made sure "Hide system extensions isn't checked" and I can't find where they are shown in the UI (webclient, iOS, macOS apps). Did I miss something ?

  8. Need a Logout & Login via Desktop App

    Unless I am missing a place to do this, there seems to be a major hiccup in the desktop app... It seems as though the only way to login a new user is via a web-browser and you cannot log out a user in a desktop app (to have no user logged-in). That is an oddly disparted flow. Simply adding a...
    • IMI
    • Thread
    • desktop app extension user profiles users v18
    • Replies: 2
    • Forum: Web Client

  9. Solved Users List Suddenly Disappeared

    All Users Have Disappeared except the original Admin User that setup the system. Does anyone know why the users are not showing in the "Users" Panel? Is there something I have missed with the free version of 3CX as it involves a bit of effort to initially manually add users and to just see...

  10. Custom default settings for new users

    It would be nice if one could set default settings that new users receive automatically. On many of the 3CX PBXs of our customers we have to set the same settings in the forwarding rules or options for all users. If there was an option in the 3CX settings where it would be possible to set the...
    • marcsenti
    • Thread
    • default setting default settings extention user user extension users
    • Replies: 0
    • Forum: Server

  11. Viewing Users/Extensions message count?

    I just switched a client to 3CX from RingCentral and he asked how to view the list of users and their unread/total message count. I told him I wasn't aware of anything like that in 3CX but that I would look into it. Does anyone know of something like this for 3CX?
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