voicemail

  1. Voicemail going to SIP Trunk Provider but not to 3CX, unless...

    When an incoming call is sent to voicemail by a user, the caller is instructed to record a message, then press # to save the message -> this saves a voicemail within 3CX and the user is able to see it in their app. However, when an incoming call is not answered for 20 seconds and thus...
  2. Calls are going to Voicemail

    Hi Inbound calls are going to voicemail without ringing the desk phone. However, I can use desk phone to communicate on mobile (3cx) apps. if user is registered only on desk phone its goes directly to voicemail. please guide me what I am making wrong here as per the related information. I...
  3. Not Receiving Voicemail Emails

    Hello. We are not receiving voicemail emails. I've tried three different email addresses, two of them are gmail, one is on an Exchange server and none come through. There are no logs on spam filters or anywhere else, seems like the emails never reach their destination. Might have something...
  4. CFD to leave voicemail automatically

    Share any instructions/idea to leave a voicemail automatically if the outbound call is unanswered and reaches the voicemail box of the customer. If I need to use CFD, please suggest the components and attributed that needs to be used.
  5. Delayed Voicemail Email

    I have a customer that is stating they are receiving the email notifications delayed. I attached screenshots below. We are on v18 and no other customer of ours has reported such an incident