web client

  1. Webchat ADA Compliance

    We have had the website chat running on our website - we really like it. However, we were recently sued in federal court because our website is not ADA compliant. These law suits are increasing in frequency in the USA. We have completely remade our website - but 3CX webchat is not ADA compliant...

  2. Webclient Timing Out before loading - can't pull up login screen

    Our webclient address is https://xxxxxxxxxxx.my3cx.us/webclient The page keeps timing out without pulling up anything. Tried in Chrome, Safari, and Firefox all with the same timeout error. Unable to connect on iOS app, as well. We currently cannt accept calls and need to get back up and running...

  3. contacts and voicemail put in sub menu in v18 web client

    I recently received the v18 update. Now with the web client, the contacts and voicemail buttons are placed under a '...' sub menu. These are my two most used features with the web client. It's a desktop web client, there is lots of screen space. Placing them in a sub menu did not make space...
    • korazy
    • Thread
    • contact voice mail web client
    • Replies: 2
    • Forum: Web Client

  4. Web client says "trying" then hangs up.

    When trying to dial from chrome web client in windows 10 it says "trying" for about 10 seconds then hangs up. This is happening while phone is selected, if we select web client then it works well.

  5. Can we control the integration on Management console and remove the integration in webclient?

    Hi Support, Can we fix this integration under 3cx webclient, for current default setting all the users in 3cx will receive the pop out CRM salesforce, if we have 100 extensions but only 10 users want to have the pop out CRM, Impossible we ask the rest 90 user 1 by 1 turn off the integration...

  6. Solved Calling unknown contact caused SIP trunk crash

    In the field at the top of the web client, where it says "Enter Name or Number..." we are having an issue where if you enter a name and press enter, it will attempt to call that "name" even though there is no number associated to it. This for some reason causes our sip trunk to have issues...

  7. Webclient Ringtone

    Is there any way to change the ringtone of the webclient? Either from the web client or from the admin portal? Thanks, Justin
  8. Orbital_Andrew

    Hiding presence information

    Following on from these two threads: https://www.3cx.com/community/threads/hidden-extensions-showing-in-app.80343/#post-370071 https://www.3cx.com/community/threads/hide-phone-numbers-of-active-calls-in-webclient-webclient-people-interface.73821/#post-331563 I have a customer who would like to...
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