web client

  1. CTI mit Yealink und Gigaset, Web Client oder Desktop App in verschiedenen VLans

    Hallo Zusammen, ich möchte den Web Client oder die Desktop App als CTI Client nutzen. Die 3CX und Telefone sind einem eigenen VLan und die Clients auch. Muss ich diesbezüglich etwas beachten? Als Telefone habe ich einmal Yealink T54W und Gigaset Maxwell 4 Hab mal irgendwann gelesen, dass für...
  2. kinetix

    Router Phone Setup

    The only way to Create a Router Phone today is to use the Web Client. That is OK...however, if you use the Web Client to Create the Router phone at the same time that you are creating the Extension itself, there is no option to change the Extension Number you are creating, it simply takes the...
  3. JohnWoodCC

    Unable to clear extension in Webclient

    When logged in as myself the System Owner, I am unable to clear extensions in the Web Client. I click on the three dots and clear is not an option. I can clear extensions of users that are in the same group as me(IT), but for any other group, I cannot clear extensions. I did a quick search on a...
  4. Electron can access System Resources but WebClient (WPA) Can not?

    Why don't 3CX create an optionally installed micro service architecture web server on the local PC to do a limited set of things that can't be done from inside the Web Browser Sandbox? If micro service architecture web server is not installed, then that feature is disabled. I've seen this...
  5. snydertech

    Console Restrictions for WebClient "Admins"

    We've been using the new admin permissions in /webclient for a while now. I totally forgot about checking until today.. The Console Restrictions that protects the Management console from unauthorized logins by whitelist has no effect on the /webclient. This is a huge security risk where there...
  6. Webclient call history not showing!

    Hi Guys, Perhaps someone can help out. We have a strange problem with Call history on the Webclient page. No outgoing calls are being registered anymore since 23/12/2022, and all incoming calls are written down in Abandoned section of the queue. Before, the system was refreshing call history...
  7. Recent issues with 3CX Hosted

    I’m writing because one of my clients has been experiencing phone system downtime recently, and I’ve been unable to get solid answers as to what is happening during the outages through 3CX support. The issue is as follows: The customer has 2 sites in 2 different cities in Ohio. One in Columbus...
  8. Web Client Disconnected. Reconnecting in XX seconds

    My 3CX client has stopped allowing access to the web client. I can access the Management Portal without issue and it appears the phone app is working tho it does not show a green square in the upper right hand corner. Looking at the dashboard non of my usage is over 30%. Does anyone have any...
  9. accentlogic

    Allow Administrator to use Web Client to manage settings and impersonate users

    For those manage many systems, it makes sense to allow the PBX admin account to launch the web client and impersonate users so they can manage settings that are being moved to that interface. Currently the Management Console admin account does not have access to use the /webclient. Admin type...
  10. JamesHD

    Remove Change Password Option in Web Client

    Add function for System Admin to remove the ability for users to change their password from the Web Client Settings. Currently it is possible to for a user to change their own password from within the Web Client Settings. Whilst the new password is subject to specific minimum security...
  11. No audio on Windows DesktopApp v18 and WebClient

    Hi! I've updated my 3CX System to 18.0 (Build 461) and 3CX DesktopApp to v18 recently, but I found out the audio is not working on calls (also the echo test) using DesktopApp v18 and WebClient. I've already checked firewall ports, microphone permissions in SO, but no success. One thing I...
  12. 3CX Chrome Web Client - Custom/Distinctive Ring Tone per Call Queue

    Hi All, I found this thread from 2 years ago where it was not implemented. I'm checking in again now to see whether this is possible with the Chrome Web client or any app/client? It doesn't even need to be custom ringtones, I'm just looking for a method to audibly differentiate between...
  13. Solved after config SMS, option is not showed as option inside client

    I set SMS, inbound and outbound I can send SMS and I can see it on chat, even I can reply, but I can not start a new SMS because option is not show it; I'd try on Android APP and Webclient; Delete all config and I'd do ti again... doesn't works
  14. kinetix

    Would like to see RECEPTIONIST VIEW from the current Windows Client built into the WEB CLIENT.

    Would like to see RECEPTIONIST VIEW from the current Windows Client built into the WEB CLIENT. If/when the 3CX Windows Client not longer functions, this is functionality that will be missed. This is valuable for customers that have a large number of extensions. We have a few customers that need...
  15. Problem 3CX Desktop App/web client with Sonicwall VPN

    Hi, I updated the 3CX v16 to v18 in last week, and now I verified that web client and 3CX Desktop App (new client to Windows) are crashing when the Sonicwall VPN (Global VPN Client) is connected. More specifically, when I realize a call, the VPN tunnel is break and all connections of network...
  16. Solved Open URL in de background

    Hi, I'm trying to use the intergration to open a URL with variables. The URL opens correctly, but is there a possibility to open the URL in the background? I tried to use the Windows Client to run a script, but then the variable %CallerNumber% does not work.
  17. Solved No Audio on WebClient or Desktop-App only

    Hi, we have the following Problem, if the WebClient or Desktop-App is used, we have no Audio Stream in both ways. Windows Client and Mobile Apps (Android and iOS) are working. The needed Ports are open / forwarded and the Firewall Checker shows no Errors. Internet -> PBX SIP UDP 5060 SIP...
  18. jasonhille

    Solved Upgraded to v18, but v18.0.2.314 Web Client Update fails

    We upgrade all of our customer's 3CX to v18. One of our clients upgraded to v18 successfully and the PBX is operational, but the PBX reports that there is an update for the Web Client (see attached image). The web client install freezes the PBX and since it is an update, it stops all the...
  19. missing "integration" setting

    Hi, as i was trying to trigger inbound call with an external url, i've found multiple post pointing to set it under setting > integration (web client) but i don't find how let this option appear under my settings thanks Anoush
  20. Solved New Windows App/Web Client not working outside LAN

    The new windows app (nor the web app) does not transmit or receive any audio when making calls for users who are outside our LAN (at home, over the internet) where the PBX is installed. I say outside the LAN, because that is the best that I can describe it. Some immediate troubleshooting...