WebRTC is becoming the preferred technology for modern AI voice services due to its low latency, real‑time audio streaming, and cloud‑native security model.
These characteristics make it particularly suitable for AI voicebots and MCP‑based conversational platforms.
In 3CX V20, WebRTC is...
I'm using V20 on-prem PBX; some external WEB RTC calls (Chrome) have no audio on calls.
I can see that the browser is sending 127.0. 0.1 instead of 192.xxx IP/ Internet IP.
This looks like a software issue on the client side. But why is this happening to multiple customers?
Good day,
I'm running multiple own-hosted/on-prem 3CX servers behind a Firewall and NAT.
Most of those servers share an external IP address and have different port ranges for their SIP and tunnel traffic.
Only a few of them require the webclient so I've been attempting to forward the WebRTC...
Hi, Each time when I am in a call my microphone level is automatically lowered and it is very annoying.
I've done some research and I've found out that in in the code of the Desktop App the "autoGainControl" option for WebRTC calls has been enabled. This means that the microphone level will be...
I followed all steps to connecting my Skyetel to 3cx and read careful instructions for both sites and my number has a green box next to it insinuating its operating but when I go to dial a number it gives me the code: WEBRTC is not registered
I am very unintelligent when it comes to IT/Tech...
Hello please help, I have this case with a MacOS user.
The application worked fine for a few days, then it proceeded to not let the user answer the calls. When user attempted to click the green phone button, it would automatically pop up additional 2 calls, for a total of 3 calls, on the dial...
Hello....
Is there a way to enable ICE in the 3cx server response for webrtc?
Am working on a CRM integration for a users who use 3cx as their PBX.
SDP negotiation for media looks fine but there are no ice candidates returned in the answer from the 3cx server.
I end up getting this error when...
Hi all
We've been testing 3CX recently and have been very impressed. The phone system works perfectly and is a much needed upgrade from our old system.
The Webmeeting functionality seems to work most of the time. It's great until someone with an older computer joins the meeting, after which...
Good afternoon, I'm testing on my site the WordPress plugin v1.0.1 through PABX 3CX v16.0.1.77.
I configured it according to the procedure and the chat is working very well. But when I activate the call and video I do not succeed.
The call and the video come to start, in the WebRTC site requests...
Push Desktop Audio for Video Over WebRTC Web Conferencing to Remote Site
Here is the example. Host Site A in WebRTC Web Conference with Remote Site B.
Host Site A Shares Desktop
Host Site A Plays YouTube Video
Currently, it is not possible for Remote Site B to hear direct Audio from the...
We had tried 3 different gateways and arrived at the same result. it would take exactly 10 rings upon rejection of the callee before the busy tone is sent to 3cx webclient.
We tested it on softphones and IP Phones and this issue was not present.
We could see cancel request sent to 3cx...
Hello everybody,
in a different thread I read something about the ability to integrate a (webbased?) softphone in 3CX v16 (for details just have a look here: https://www.3cx.com/community/threads/connectio-to-3cx-webrtc-with-javascript.60309/)
Is this feature already available for testing...
The WebRTC Client is missing the option "Use 3CXTunnel when Out of office" as available for the Windows and Mac 3CX Client.
This 3CXTunnel is a strength of the 3CX solution and should be implemented in the next version of the WebRTC Client.
Without this option we are currently unable to deploy...
Request is simple for our customers ; at least put back and maybe evolved features removed in existing version (existing in 12.5)
We need to link website visitors with 3Cx considering that, visitor initiate the action from a website company button.
2 technicals ways: one or other, or idealy...
Good evening,
We are facing an issue with a computer being unable to log into web conferences via the browser.
The machine is running Windows 10 and using either Chrome or Firefox to attempt login. Both browsers fail. The user is prompted with the login screen and after granting access to the...
Hi,
i'm kind of new to 3cx and am really thrilled about all the features, especially the WebMeeting conferencing tool.
Unfortunately, when i activate the screensharing function, my chrome browser is freezing and completely hangs. I have waited several minutes without success. I reinstalled the...