welcome email

  1. Welcome Email - v20

    Is there a way in v20 to send Welcome emails? The closest I can see is the similar "Reset" feature, but that can't be used without forcing existing users to reset their passwords. We used to have various scenarios where it was helpful to send the Welcome email to a single user, group of users...
  2. Leo_B

    No welcome messages for selected user's address

    Hello, There's a strange glitch I'd like to discuss here: a new 3CX user with an address in the company's M365 tenant doesn't receive welcome/reset password emails, and the Exchange Administration Center logs don't show any incoming messages from 3CX. Meanwhile, voicemail notifications are...

  3. 3CX Welcome Email without password and QR code

    Hi all I have a problem with 3CX, all of my server when send welcome email. THey all without password and QRcode as it before. I using version 18.0 update8, build 935 and 917 Here is my problem

  4. Welcome Email

    In the last few days our welcome emails have been arriving with no password being shown. We get the following line; Your password is The extension is shown but not the password. Any ideas or help for this would be greatly appreciated.

  5. Extension Welcome Email

    Hello all- Looking to move away from the default 3CX Welcome email to something a bit better looking. Does anyone have any custom templates they wouldn't mind sharing for some inspiration? Thanks!

  6. Solved Sending Welcome emails and Voicemail to email stopped working for external users with Different domain

    Hi All, I have two different groups of users on my 3cx system: Group one with @ABC.com email domain Group two with @EFG.com email domain I have been using the same custom SMTP server for years now without any issues, sending welcome emails and voicemail to email to both different email...
  7. eholloway

    3CX Welcome Emails Not Received and Unable to Sign-in

    Hello, We are having issues with users receiving welcome emails and being able to sign in. We are using the 3CX Hosted version 18.0 Update 7 (Build 312). Our Mail Server is set to 3CX SMTP server. When we first initially set up the tool all users who we integrated into the system were able...

  8. 3CX welcome email not working for some users

    Hello, We are using 3CX hosted in AWS. some extensions suddenly can't receive the welcome email either using 3CX SMTP or custom SMTP on O365. the email address itself not blocked as I've created a new extension and the welcome email was sent successfully. I even tried to remove the email...

  9. Cannot send welcome email to users

    Hi folks, I have a 3CX instance and I am having trouble sending welcome email to users (extensions) I can send welcome email to my extension which has admin permissions. SMTP Testing works fine. Any idea what am I missing here?
    • flogli
    • Thread
    • 3cx email welcome welcome email
    • Replies: 1
    • Forum: Web Client

  10. feedback or notification after sending the welcome email

    is it possible to have a notification, or a feedback after having pressed the "send welcome email" button to confirm that I have sent the email correctly? this is the button:
  11. kinetix

    Upon Setup, Provide OPTION to Send Welcome eMail - rather than it being the Default

    Upon Setup, Provide OPTION to Send Welcome eMail - rather than it being the Default Too often we are setting up a PBX for a client days/weeks before they are ready to deploy/train.When the Extension is created, if there is an eMail associated with the Extension, the user immediately receives...
    • kinetix
    • Thread
    • email email notification new user user welcome welcome email
    • Replies: 0
    • Forum: Server

  12. Possible to change "Inside of Office" URL in welcome emal?

    Is it possible to change the "Inside the office" URL from an IP Address to an FQDN? I believe is has something to do with the initial setup from the second image!

  13. Voicemail to email

    Anyone else experiencing issues with emails from ther 3cx portal? Not receiving voicemail to email and not receiving the welcome letters to users/extensions.
  14. iversion-Support

    Missing QR Code in Welcome Email

    Hi guys, After updating 3CX from Version 16 Update 3 to Version 16 update 4 the welcome email does not contain the QR code. It says in the text use the attached QR code but there is no QR code. It only has PDF instruction file and config file. What am I missing?

  15. Welcome Mails don't send - SMTP Test OK

    Hello everybody. Our customer has 3CX V15.5 on Debian and uses the 3CX-SMTP Server. When sending a testmail from the settings, the mail is sent and recieved without problems. Also mails regarding missed calls are being sent and recieved. Only welcome-emails don't get recieved - how can I check...

  16. Include DID in welcome email if extension has one

    Hi, It would be very helpful to include the associated DID in the extension welcome email. I have a lot of remote users, I ship them the phone and send them a welcome email to help get windows client going. I then have to send a separate email with their new phone number. It would make sense to...

  17. Variable for Outbound CallerID in Welcome-Mail

    Also See: https://www.3cx.com/community/threads/how-to-send-outbound-caller-id-in-welcome-email.39824/ We would also like a Variable with the Outbound-CallerID in the Welcome-Mail.
    • Andreas Jud
    • Thread
    • outbound caller id variables welcome email
    • Replies: 0
    • Forum: Server
  18. Owais Kalimi

    Send welcome email button is disabled for me :(

    I am new to 3cx and i have setup a host on windows and I want to configure a client on 3cx client on windows on other PC and it says for a welcome email but i am unable to send a welcome email.
  19. Fadi S Nori

    Implemented Include the QR code in the Welcome email

    From practice, you can't always ensure that the end user's mobile is sorted up correctly so the attached config file in the welcome email will get opened in 3CX app, that's why I'm suggesting to add the QR code in the welcome email as an extra /easy way for mobile provisioning option, can simply...

  20. Welcome email not received

    We've got an installation of V15.5 which is having trouble sending emails to a single user, all other accounts seem to get the email but this user doesn't receive anything. (using 3CX SMTP server) I've tried: Checking and re-checking the email address field for that account Looking at spam...
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom